How Mindtickle’s Mobile App for On-The-Go Sellers Helps Close More Deals
Ajitabh Pradhan on July 24, 2024
In B2B sales, sellers need seamless, in-the-moment access to the materials that will engage buyers and close deals.
And there’s a lot on every seller’s plate.
Reps often must balance meeting customers, attending events, and closing deals. In these fast-moving conditions, having the right tools at sellers’ fingertips can make all the difference.
Mindtickle’s app, available for iOS and Android, is designed for the needs of these on-the-go sellers.
In this blog, we’ll explore how the Mindtickle mobile app significantly boosts your organization’s sales by enhancing training, collaboration, and productivity.
The evolution of sales enablement
Sales enablement has evolved from a non-strategic support function to a critical component of a high-performing sales organization. Its primary goal is to provide sales teams with the tools, content, and training they need to reach their sales objectives and boost revenue while effectively engaging buyers.
With the advancement of mobile technology, sales enablement jumped forward, offering perpetual access to sales training and content. Mindtickle’s mobile app reflects this evolution, offering a comprehensive application that empowers on-the-go sellers to access sales content, training, and customer conversations right at their fingertips.
What’s in the Mindtickle mobile app?
Mindtickle’s mobile app is designed to offer a Netflix-like user experience to modern-day sellers. It offers instant access to sales training and collateral. Using Mindtickle’s mobile app, organizations can offer remote onboarding and ever-boarding to their sales representatives. Sellers can consume content, collaborate seamlessly on customer calls, and share sales assets using the app.
Compatible with both iOS and Android devices, Mindtickle’s app supports 19 languages, catering to the needs of a globally diverse sales organization. The Home tab offers a personalized experience with interactive widgets, ensuring easy access to relevant content. The app eases content discovery, engagement, and completion by adapting to user preferences.
Users can access various learning site homepages, including default and custom options, and explore admin-assigned, subscribed, and publicly available programs. The assets tab hosts the Asset Hub, providing a central location for sales-related content. Within this tab, users can navigate through sections such as Assets and Interactions, tracking engagement metrics for shared content.
Additionally, the Coaching tab offers access to Coaching Rooms, facilitating seamless interaction between managers and learners. The Call AI tab features Mindtickle’s conversational intelligence bot, enabling users to review, analyze, and gain insights from call recordings for improved sales conversations.
Users can access the app even when they do not have an active internet connection. The app offers robust offline capabilities and access to certain functionalities. Users can download and access training, assets, and calls without worrying about connectivity.
Mindtickle’s mobile app provides sales reps with comprehensive resources and tools to optimize their performance.
Key benefits of Mindtickle’s mobile app
Now that you know what our mobile app includes, what are the benefits you and your sellers can expect?Â
1. Seamless access to training and onboarding
One of the key features of Mindtickle’s app is the ability to search and access sales training and onboarding materials. Offering an AI-powered semantic search, the app ensures that sellers can seamlessly search and browse through relevant content thus equipped with the latest knowledge and best practices.
Using the Mindtickle app, sellers can access relevant training, listen to customer calls, and refer and share sales assets on-demand, whether a seller is waiting for a meeting to start or traveling between customer sites. This immediacy reduces downtime and fosters productivity.
2. Sales assets can be shared instantly
The ability to share sales assets directly from the app is a game-changer. Sellers can instantly respond to prospects’ questions by sharing relevant sales collateral in real-time.
This capability enhances the overall customer experience by ensuring prospects receive the right information at the right time, accelerating the sales cycle. Sellers can seamlessly share critical sales collaterals such as product brochures, case studies, or demo videos with their prospects or customers. Having these assets readily available at all times while the seller is on the move significantly impacts their ability to move critical deals through the sales funnel.
3. Efficient collaboration with Call AI
Call AI integration within the mobile app allows sellers to access, review, and collaborate on calls seamlessly. This feature is valuable for refining sales pitches and strategies based on real customer interactions.
Using Mindtickle’s mobile app sellers can listen to call recordings, collaborate, and receive immediate feedback that can help them align their sales strategy to the dynamic needs of a prospect. By leveraging AI-driven insights, sales managers can review calls that need immediate attention, understand customer preferences, coach their sales team and tailor their communication for better sales outcomes.
4. Offline access to training and assets
In addition to online capabilities, Mindtickle’s app supports offline access to training, collateral, and sales assets. This feature is crucial for sellers who may only sometimes have reliable internet access. Whether traveling or in remote locations, sellers can continue learning and have essential materials at their fingertips. This ensures that no matter the circumstances, sellers remain prepared and informed.
5. Real-time notifications
The app’s real-time notifications inform sellers about important updates, new training modules, and critical tasks. These notifications ensure sellers get all the essential information and can act promptly. Real-time notifications keep the sales force aligned and proactive, whether a reminder about a coaching session or an alert about a new sales asset.
6. Access to Coaching Rooms dashboard
Coaching is a vital aspect of sales enablement, and having it accessible on the go ensures continuous improvement and skill development. With Mindtickle’s coaching room, managers can conduct and review coaching sessions directly, provide feedback, and track progress from their mobile devices. This means sellers can receive continuous guidance and support on crucial deals regardless of location.
The impact on sales performance
Sales performance hinges on the ability to adapt and excel. Mindtickle’s mobile app empowers sales teams by enhancing learning and development, improving customer interactions, enabling data-driven decision-making, and increasing agility and responsiveness. Here’s how Mindtickle is making an impact on sales performance.
1. Enhanced learning and development
Continuous learning is a hallmark of high-performing sales teams. Mindtickle’s app facilitates this by making training and onboarding materials accessible anytime, anywhere. Sellers can engage with content at their own pace, revisit materials as needed, and stay updated with the latest best practices. This flexibility in learning translates to better-prepared sellers who can confidently engage with prospects and close more deals.
For example, a multinational automaker that designs, manufactures, and sells a wide range of automobiles, including cars, trucks, and SUVs, uses the Mindtickle mobile app to improve, enable, and engage dealer employees—especially younger ones who are accustomed to binge-watching videos—and help dealers and the company sell its newly launched EV product line.
2. Improved customer interactions
With instant access to sales assets and the ability to share them in real time, sellers can provide a superior customer experience. Prospects appreciate timely and relevant information, and the ability to deliver this boosts credibility and trust. Enhanced customer interactions lead to higher conversion rates and a more robust sales pipeline.
3. Data-driven decision making
The integration of Call AI and the insights it provides enable data-driven decision-making. Sellers can analyze their performance, understand customer behavior, and adjust their strategies accordingly. This analytical approach helps identify strengths and areas for improvement, leading to more effective sales techniques and better results.
4. Increased agility and responsiveness
The real-time nature of the app, combined with offline access and notifications, ensures that sellers are always in the loop. They can quickly adapt to new information, respond to prospects’ needs, and stay ahead of the competition. This agility is a significant competitive advantage in the fast-paced world of sales.
A major consumer goods sought a way to deliver a modern yet scalable training curriculum across its global team of sellers covering multiple divisions and business units. Mindtickle provided a mobile white-labeled solution that allowed around 30,000 learners to access ongoing enablement utilizing the mobile app. Mindtickle sales enablement platform has shortened the deployment from 2 years to ~3 months to ship enablement adjustments to all learner groups as leadership identifies gaps and strategy optimizations.
Months to deploy
5. Consistent coaching and feedback
The Coaching Rooms dashboard ensures that sellers receive regular coaching and feedback, regardless of location. Continuous coaching helps reinforce best practices, address challenges, and maintain high-performance standards. For managers, the ability to track progress and provide timely feedback ensures that the entire team is aligned and moving toward common goals.
What the Mindtickle app gives you
Mindtickle’s mobile app is a critical tool that empowers your sales force to achieve their sales goals. Providing seamless access to training, sales assets, Call AI, and collaborative tools prepares your sales teams to perform at their best, no matter where they are. The app’s features, including offline access, real-time notifications, instant access to sales assets, and Call AI, ensure that sellers are always prepared, responsive, and continuously improving.
Incorporating Mindtickle’s mobile app into your sales strategy is critical in boosting your organization’s sales performance. The app enhances learning, improves customer interactions, enables data-driven decision-making, and builds a coaching culture in your organization.Â
Mindtickle's Mobile App in Action
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