MetricStream, a leader in governance, risk, and compliance (GRC) software, uses Mindtickle to scale enablement and drive a continuous learning culture. Theresa DeLong, Director of Sales Enablement, shares how missions, certifications, and AI-driven coaching help reps apply their knowledge effectively while streamlining assessments and coaching.

By leveraging AI role-plays and Copilot, MetricStream has reduced manual grading time, giving managers more bandwidth while maintaining high-quality feedback. This has led to a 20% increase in conversion to appointments for certified reps. Mindtickle’s real-time reporting provides leadership with visibility into rep progress, ensuring training is impactful, scalable, and aligned with business goals. With Mindtickle, MetricStream has transformed enablement into a dynamic, AI-powered program that enhances rep performance, streamlines coaching, and delivers clear, measurable impact.