Mindtickle Strengthens Security with Completion of ISO Certifications

Andrea Weinfurt on January 10, 2025

SAN FRANCISCO – JANUARY 10, 2025 –  Mindtickle, the industry-leading revenue enablement platform, today announced the completion of multiple globally recognized ISO security and privacy certifications. These provide a multi-layered, robust control framework with ISO-compliant processes, ensuring greater data protection, minimized downtime, and consistent service availability. These certifications include:

  • ISO 27001:2022 – provides a framework for managing information security, reducing breach risks, and enhancing trust.
  • ISO 22301: 2019 – ensures operational resilience with a structured approach to business continuity during disruptions.
  • ISO 27701: 2019 – integrates privacy controls into security management to safeguard personal data and meet compliance needs.
  • ISO 27017: 2015 – offers cloud-specific security practices to protect cloud environments from evolving threats.
  • ISO 27018: 2019 – safeguards PII in public clouds, ensuring privacy and regulatory compliance.

With cloud-specific security controls, strong privacy practices, and a proactive approach to risk management, this structured framework reflects management’s commitment to accountability and mitigation of potential risks. The audit was conducted by a group of experienced auditors from TUV NORD, who exhaustively tested controls implemented in the Mindtickle platform across all the locations.

“At Mindtickle, we are committed to providing our customers with the highest standards of security and privacy in our ecosystem. These additional certifications reaffirm our dedication to safeguarding customer data and ensuring robust security practices across our platform. By obtaining these certifications, we are further solidifying our promise to maintain trust, transparency, and compliance as core pillars of our business operations.” said Deepak Diwakar, Chief Operating Officer (COO) and Data Protection Officer (DPO) at Mindtickle.

Beyond ISO certifications, Mindtickle reinforces its security measures through semi-annual SOC 2 and SOC 3 audits, which align with Trust Service Principles for security, availability, confidentiality, and privacy. Mindtickle also performs Disaster Recovery (DR) testing, validating the effectiveness of its business continuity plans.

The platform also undergoes semi-annual penetration testing of web applications, AI functionality, network infrastructure, and mobile apps to identify and address vulnerabilities effectively. Mindtickle consistently achieves an ‘A’ grade in SecurityScorecard evaluations, ranking third globally in the “Information Services” category and ninth across all categories among 12 million rated companies.

Our adherence to industry-specific audits, such as HIPAA and 21 CFR Part 11, ensures that we help customers meet their applicable industry regulations. In addition, Mindtickle maintains compliance with security frameworks such as CSA STAR Level 1 (CAIQ), SIG Lite, VSA, CyberGRX, HECVAT, etc.

Furthermore, Mindtickle adheres to global data privacy laws, including GDPR, CCPA, CPRA, UK Data Protection Act 2018, LGPD, FADP, PIPL, PDPA, PIPEDA, TDPSA, VCDPA, UCPA, CPA, CTCDPA, DPDPA, MCDPA, Works Council, etc. To facilitate safe international data transfers, Mindtickle complies with SCCs, IDTA addendums, and frameworks like APEC and the EU-U.S. and Swiss-U.S. Data Privacy Frameworks, ensuring robust cross-border data protection.

To learn more about Mindtickle’s Security and Compliance, refer to Mindtickle’s Trust Page.

About Mindtickle

Mindtickle is the market-leading revenue enablement platform that combines on-the-job learning and deal execution to drive behavior change and get more revenue per rep. Mindtickle is recognized as a market leader by top industry analysts and is ranked by G2 as the #1 sales onboarding and training product. This year, Mindtickle won a Bronze Stevie Award for Technology Excellence.

Media Contact:
Andrea Weinfurt
[email protected]

Mindtickle Named a Leader in Revenue Enablement Platforms by Top Analyst Firm

Andrea Weinfurt on August 27, 2024

SAN FRANCISCO – August 27, 2024 – Today, Mindtickle has been recognized as a Leader in The Forrester Wave™: Revenue Enablement Platforms, Q3 2024. This is the first time Forrester has published an evaluative report on vendors in this category, which author Eric Zines characterizes as a convergence of the Sales Content Management and Sales Readiness categories. Forrester used 32 criteria to evaluate the 12 most significant revenue enablement platforms, ranking Mindtickle the highest possible score in nine criteria, including “efficiency/upside benefits” for sellers and managers/coaches.

According to the Forrester report, “Mindtickle delivers a full-featured platform backed by a strong innovation roadmap,” adding that “Mindtickle is best for enterprise-level customers who want an integrated enablement solution from a vendor that values collaboration in their development roadmap and has the ability to transform their sales L&D efforts.” Forrester weighs current offerings in its evaluative reports and vendors’ vision and direction.

“This recognition as a Leader not only highlights for us our innovation but also our deep commitment to our customers’ success,” said Krishna Depura, CEO and co-founder of Mindtickle. “We believe that our true impact is measured by the results we help our customers achieve—results that empower them to reach and exceed their revenue goals.”

As part of the process, Forrester received direct input from current customers of the participating vendors. According to Forrester, “Reference customers rave about Mindtickle’s dedication to customer success and highlight the ease of sharing content…in a tailored, elegant manner that provides insights and feedback on content usage.”

The Mindtickle Revenue Enablement Platform helps companies win more and expand fast, keeping teams up to speed with market changes and buyers’ needs with training, content management, coaching, call insights, and digital sales rooms. Mindtickle serves the entire revenue organization, powering sales, marketing, customer success, and more.

In the report, Forrester emphasized how revenue enablement platforms leverage AI to make sellers and managers more efficient and effective. Over the past year, Mindtickle has invested significantly in generative AI, enhancing efficiency and customer value with Copilot. Mindtickle’s latest Copilot functionality includes interactive AI role-plays, enabling revenue teams to deliver realistic practice scenarios at scale so reps can perfect their pitch before money is on the line.

To learn more about why Forrester Research named Mindtickle a Leader in revenue enablement platforms, read the report here.

About Mindtickle

Mindtickle is the market-leading revenue enablement platform that combines on-the-job learning and deal execution to drive behavior change and get more revenue per rep. Mindtickle is recognized as a market leader by top industry analysts and is ranked by G2 as the #1 sales onboarding and training product. This year, Mindtickle won a Bronze Stevie Award for Technology Excellence.

Media Contact:
Andrea Weinfurt
[email protected]

Mindtickle Announces Revenue Enablement and AI Capabilities to Elevate Sales Behavior

Andrea Weinfurt on May 15, 2024

New Features Automate Readiness and Deal Execution for Sales and Support Teams

SAN FRANCISCO, Calif. — May 15, 2024 — Mindtickle, the market-leading revenue productivity platform, today introduced new enablement and AI capabilities to improve behaviors for customer-facing teams. These new capabilities, powered by rapid progress in enablement and generative AI technologies, turn revenue teams into superheroes by making them more effective in their jobs.

These new advancements empower sellers, revenue managers, and enablement teams through AI workflow automation, seamless integrations, and actionable insights that save time, engage buyers, and enhance team performance. With this latest update, Mindtickle customers can also personalize content for each prospect, resulting in improved engagement and higher conversion rates.

These new capabilities build on a foundation of innovative AI offerings previously announced, such as AI-graded roleplays. Mindtickle uses AI to review video submissions from reps and provide contextual and pointed feedback for self-improvement. This breakthrough technology has enabled Mindtickle customers to implement large-scale role-play programs that were previously manual and difficult to grade and scale. Over the last six months, Mindtickle received more than 100,000 video role-play submissions that were fully reviewed and graded by AI. Companies like Flexential took advantage of this unique capability to deploy large-scale practice and reinforcement programs.

“We’ve integrated Mindtickle Copilot into our workflow for crafting emails, developing assessments, and designing quizzes, and the results have been overwhelmingly positive,” Kortnie Elkins, Senior Manager, Field Sales Enablement at Flexential, said. “This tool empowers Flexential sales reps to tailor content specifically to each prospect’s needs, ensuring personalized and impactful communication. By harnessing the capabilities of Mindtickle Copilot, our reps can deliver targeted messaging that resonates with our clients, ultimately driving stronger engagement and conversion rates.”

With every release, Mindtickle iterates on all Copilot capabilities and gives go-to-market teams the best technology to simplify their lives, free up time, and focus on strategic thinking.

For this latest release, Mindtickle announced new capabilities:

For go-to-market (GTM) reps (Sales, Pre-Sales, Support, Partners):

  • Copilot for sellers — According to the Harvard Business Review, in the B2B buying journey, buyers spend only 5% of their time with sellers. Copilot for Sellers gives sellers superpowers with AI. It guides sellers through every step of every deal to better engage customers and close deals faster. Guided selling means sellers get strategic recommendations on the next best actions, account research, objection handling, and competitive positioning.
  • Interactive AI role-plays – Sellers want to practice pitches, but managers have little time for role-plays. With Interactive AI role-plays, AI-generated customers jump on live conversations with reps so they can practice pitches, objection handling, and difficult conversations. Live role-plays with AI help reps become their best versions in a safe and scalable environment while saving managers time.
  • Outreach and LinkedIn integrations – Sellers don’t want to leave their workflow to share content with prospects across different channels. With the latest integrations, sellers and business development reps (BDRs) can share marketing-approved assets with prospects through Outreach and LinkedIn emails, tracking prospect engagement at a granular level. This is on the back of recent integrations with Google Drive, Sharepoint, Egnyte, and deeper integration with Salesforce.

For managers:

  • Manager Command Center — Sales managers have one of the toughest jobs in any company. They are always stretched for time and don’t always have a methodical way to drive team performance. That changes with the launch of the Manager Command Center, giving frontline managers a cockpit view into their team’s skills, actions, and performance gaps. Managers get prescriptive and actionable insights tailored to their priorities.
  • Readiness Index templates — Benchmarking sellers is easier with Ideal Rep Profiles, which give visibility into each rep’s strengths and weaknesses based on top industry standards. Mindtickle curated the competencies that truly matter based on a rich and diverse set of customers ranging in size and industry. Selling organizations can now decode sellers’ competency gaps so they can truly move the middle and drive superior sales performance.

For revenue enablement teams:

  • AI content creation – For sales enablement managers, training content creation takes up most of their time. Enablement admins can now give simple prompts and get an AI-generated course outline combining active learning, passive learning, and assessments.

Nishant Mungali, Mindtickle’s co-founder and chief product officer, said, “As AI technology progresses and matures, Mindtickle is at the forefront, putting it to good use to serve our customers. In our first iteration, we made revenue teams more efficient. With every subsequent iteration, we will make them more effective as well. This will give valuable time back to our customers so they can do more long-term, strategic thinking.”

To learn more about Mindtickle’s latest product announcement, register for our webinar on June 5.

About Mindtickle

Mindtickle is the market-leading revenue productivity platform that combines on-the-job learning and deal execution to drive behavior change and get more revenue per rep. Mindtickle is recognized as a market leader by top industry analysts and is ranked by G2 as the #1 sales onboarding and training product. This year, Mindtickle was recognized for its outstanding customer support winning a Bronze Stevie Award for Sales and Customer Service.

Media Contact:
Public Relations at Mindtickle
[email protected]

# # #

Mindtickle Announces New AI-powered Releases and Product Enhancements

Andrea Weinfurt on October 17, 2023

Mindtickle Unveils New Features and Updates that Maximize GTM Teams’ Productivity with AI and Automation

SAN FRANCISCO — October 18, 2023 — Today, Mindtickle, the global leader in revenue productivity, announced the release of new capabilities designed to streamline workflows for revenue organizations to efficiently scale the use of best practices and winning behaviors. These updates and features, powered by recent, rapid progress in AI, help focus human efforts on impactful decision-making and strategy execution for sales, enablement, marketing, and revenue operations leaders. Customers can look forward to creating relevant, timely experiences that enable internal and external audiences alike through features like AI-guided program creation, self-enablement with real-time answers to field questions, scalable CHAMP and MEDDPICC call scoring, and more.

These exciting new features follow on the heels of the launch of Mindtickle Copilot, their generative AI assistant, trained to optimize time for customer-facing teams, helping organizations deliver exceptional customer and buyer experiences. With these two complementary releases, Mindtickle highlights its dedication to helping focus the time and energy of GTM teams on revenue-generating activities.

For this latest release, Mindtickle is announcing:

  • AI-powered just-in-time enablement – Deliver relevant and real-time answers to your teams’ questions with Copilot. Ensure reps are successful in any prospect or customer interaction by getting them timely answers to their questions using generative AI. Reduce the amount of time spent by individuals and teams answering common questions asked by field teams around topics like pricing or product features.
  • AI search – Get fast and accurate search results across the Mindtickle platform based on a deeper understanding of language and search terms with Copilot. Save time and reduce friction when trying to find training, content, and calls in Mindtickle with smart search results, eliminating the need for an exact keyword match.
  • Role-based home pages – Create custom home pages by role for better personalization, engagement, and productivity. Give your field teams a curated experience that serves up content and training based on their goals and the competencies needed to achieve them.
  • CHAMP and MEDDPICC scores for calls – Score calls based on adherence to deal qualification frameworks like CHAMP and MEDDPICC to identify opportunities for coaching and training. Reinforce sales methodologies at scale to ensure your teams are executing deals consistently.
  • AI-based guided program creation – Get guidance on creating enablement programs, like the best module type to choose, and suggestions about program structures based on your goals. Save time and effort creating programs that follow best practices based on the thousands of enablement programs created in Mindtickle.
  • Enhanced integrations with the Microsoft Suite – Build an effortless content experience for both admins and users. Save time and be confident that your Mindtickle content library is up to date with a Sharepoint integration. Increase the adoption and impact of content by making it easy and convenient to share relevant assets directly in the Outlook desktop and web apps. Eliminate the need to weigh all the content options to share with recommendations for shareable assets based on an email thread.
  • Plus a slew of other enhancements to make the lives of reps, GTM teams, managers, and enablement leaders easier

Nishant Mungali, co-founder and Chief Product Officer of Mindtickle, commented, “AI and automation have greatly minimized the time and effort spent finding information or mining data for insight, while simultaneously maximizing human creativity and strategic thinking. In the world of revenue productivity, this means revenue-generating roles can focus their time and energy on delivering exceptional customer and buying experiences. Mindtickle’s approach, which combines enablement, content management, conversation, and revenue intelligence in one platform means teams can operate with more context and improve faster and more sustainably than ever.”

About Mindtickle

Mindtickle is the market-leading revenue productivity platform with enablement and operations solutions. Mindtickle is recognized as a market leader by top industry analysts and is ranked by G2 as both the #2 enterprise software product and #7 sales product. This year, Mindtickle was recognized for its outstanding customer support winning a Gold Stevie Award for Sales and Customer Service, and has an A rating from Security Scorecard.

Media Contact:

Public Relations at Mindtickle
[email protected]
# # #

Mindtickle Named a Leader in Sales Readiness Solutions by Independent Research Firm

Andrea Weinfurt on October 4, 2023

Mindtickle Named a Leader in Sales Readiness Solutions by Independent Research Firm

New Report Cites Mindtickle for Offering Superior End-User Experience, Coaching Support, and Analytics

SAN FRANCISCO – October 4, 2023 – Mindtickle, the global leader in revenue productivity, today announced that Forrester has named it a Leader in The Forrester Wave™: Sales Readiness Solutions, Q4 2023. Forrester used 31 criteria to evaluate the 11 most significant sales readiness solutions providers and gave Mindtickle the top score in the Strategy category.

According to the Forrester report, “[Mindtickle] is also pursuing the lofty goal of uplifting the presence and stature of the enablement function within the sales organization by arming them with real data on seller performance and development needs… Mindtickle has a robust feature set that exceeds expectations in the standard readiness functionality and adds unique functionality that provides best-in-class visibility to measure the effectiveness of seller learning programs.”

The report adds, “Mindtickle is best for companies seeking a complete sales readiness solution that meets current needs and will continue to add new capabilities in the future.”

“Selling has never been easy, and with uncertain economic times, sellers are experiencing greater pressure to win deals,” said Krishna Depura, CEO and co-founder of Mindtickle. “To ensure these organizations have the necessary tools at their disposal that ensure their success, we’re constantly innovating and adding product features, such as our recent generative AI Copilot and Digital Sales Room solutions. We believe our ranking as a Leader in the Sales Readiness Solutions Wave evaluation validates the importance of sales enablement solutions in delivering sales training, enablement, and call insights.”

As defined by Forrester, sales readiness vendors deliver “advanced capabilities and integrations that empower enablement teams to correlate sales results data with learning program information to determine which efforts have a real business impact.” Forrester’s analysis and recognition help sales readiness professionals understand the value they can expect from a sales readiness solutions vendor, giving them the confidence to select the right one.

The Mindtickle platform is designed to drive the transformation of revenue organizations, allowing sales enablement, revenue operations, and front-line managers to work together on one platform. Mindtickle helps companies grow their revenue by building team skills, replicating ideal sales behaviors, and staying ahead of deal risks with access to sales enablement and content, revenue intelligence, sales coaching, and more.

This past year, Mindtickle acquired Enable Us to bolster its buyer enablement capabilities with Digital Sales Rooms and implemented new features, such as its generative AI Copilot. Mindtickle Copilot is designed to help revenue organizations analyze team performance quickly and efficiently while automating the creation of practice and reinforcement mechanisms for go-to-market teams. The company also announced its third annual “State of Sales Productivity Report,” which demonstrates how winning teams can ensure sales reps are always ready to close more deals.

To read more about why Forrester Research named Mindtickle a Leader in Sales Readiness Solutions, set up time for a personalized demo today. 

About Mindtickle

Mindtickle is the market-leading revenue productivity platform with enablement and operations solutions. Mindtickle is recognized as a market leader by top industry analysts and is ranked by G2 as both the #2 enterprise software product and #7 sales product. This year, Mindtickle was recognized for its outstanding customer support winning a Gold Stevie Award for Sales and Customer Service, and has an A rating from Security Scorecard.

Media Contact:
Kim Velasco
SourceCode Communications
[email protected]

Mindtickle Enhances Revenue Productivity Platform with Mindtickle Copilot

Rahul Mandapati on August 23, 2023

Copilot introduces the power of generative AI to revenue teams using Mindtickle

SAN FRANCISCO – August 23, 2023 – Mindtickle, the global leader in revenue productivity, today announced the launch of Mindtickle Copilot. Built using generative AI, Copilot helps revenue organizations analyze team performance fast and efficiently. It can also automatically create practice and reinforcement mechanisms to ensure training for go-to-market teams is impactful and drives long-term growth.

Given today’s competitive landscape and market realities, revenue organizations are juggling a number of strategic priorities, with limited time to execute. Mindtickle’s Copilot is built to support everyone on the revenue team – from sales or customer success reps to sales managers, enablement, and operations. It simplifies, automates, and accelerates work for customer-facing teams, so they can focus on delivering tailored customer and buyer experiences that secure more revenue.

Built on top of Mindtickle’s existing AI capabilities like conversation intelligence and role-play analysis, Copilot’s capabilities span Mindtickle’s suite of revenue enablement and revenue operations solutions. Copilot helps managers surface deal risks and deliver targeted coaching to their reps, while helping sellers prep and follow up after prospect conversations with rapid call reviews and insights.

Copilot helps revenue enablement teams upskill their go-to-market resources by creating training quickly. It can create an assessment or quiz based on a company’s learning content to quickly test rep knowledge. This is particularly useful for small or resource-constrained sales training and enablement teams that want to automate parts of program creation and focus on driving engagement and business results.

“We have only scratched the surface of what is possible with this exciting new technology,” says Krishna Depura, CEO at Mindtickle. “We are taking a human-centric, privacy-oriented approach to applying it. The goal is to help teams be more efficient with their time so they can focus on their high-value tasks with critical insights on a path to execution, while Copilot takes on more of the busy work, like analyzing program performance and simplifying call reviews.”

There are several exciting revenue productivity use cases in which Copilot can be applied, including:

  • Coaching and upskilling go-to-market personnel. Copilot can be used to create role-play scenarios, such as video pitches or messaging practice. It can optionally score and review role-play submissions in great detail. Copilot reviews are optional in role-plays and can be used in situations where enablement teams want to launch a role-play challenge at scale.
  • Deal analysis. Sales managers and reps can use copilot to quickly review and gain valuable insights into customer call recordings. Rather than digging through transcripts or relying on tagging, they can simply ask Copilot questions like “What objections did my prospect have during this call?” or “What competitor was mentioned during this call?” Copilot’s responses to these questions can help reps self-coach, perform better follow-ups, and accelerate deals. They can also help managers identify evidence of skill-related issues, deal risks, or churn risks in conversations with prospects and customers.
  • Analysis of enablement or training programs. For enablement or ops teams that want to analyze data in Mindtickle, Copilot can accelerate the process of data extraction, analysis, and understanding. This helps businesses get to critical decisions much faster. For example, a team could simply ask Copilot in a chat interface, “Which region is struggling with Discovery skills?” or “Which managers are spending the most time coaching their reps?” Copilot can return ready-to-use insights immediately.

Unlike publicly available forms of AI like ChatGPT, Mindtickle’s Copilot was created for organizations with the highest levels of security, privacy, and compliance in mind. Our customers can ensure they are using a safe, enterprise-ready, and ethical version of AI with Copilot. For teams that are still working on their AI guidelines or strategy, Mindtickle provides feature documentation for review and an option to test the features in a sandbox site before actually using them. AI Copilot features are completely optional, behind a feature flag, turned off by default, and can be turned on individually after evaluation.

“Mindtickle delivers AI responsibly through the use of ethical data practices and privacy to make it safe and secure for our customers,” says Deepak Diwakar, COO at Mindtickle. “From the outset, we developed Mindtickle’s Responsible AI Principles which guided the ideation, development, and testing of Copilot’s capabilities to prevent bias and discrimination while providing a safe, transparent, and reliable experience. This new approach has become a pillar of how we will introduce new AI features in the Mindtickle platform moving forward to ensure our AI offerings are ethical and serve the best interests of our customers.”

Mindtickle’s model will not learn from or share customer data across instances, and ensures users’ personal data is not enriched and that information is only temporarily shared with machine learning systems. Mindtickle has also opted out of sharing customer information, even in the pseudonymized or anonymized form, to train or improve AI models.

This is just the beginning of the capabilities that Copilot unlocks. Upcoming releases include powerful capabilities for sellers like two-way interactive roleplay capabilities, Copilot chat for just-in-time enablement, and auto-responses to buyer questions in Digital Sales Rooms.

To see Copilot in action, register for the upcoming live demo on Thursday, September 7 at 9 am PT/12 pm ET or visit www.mindtickle.com/platform/copilot.


About Mindtickle

Mindtickle is the market-leading revenue productivity platform with enablement and operations solutions. Mindtickle is recognized as a market leader by top industry analysts and is ranked by G2 as both the #2 enterprise software product and #7 sales product. This year, Mindtickle was recognized for its outstanding customer support winning a Gold Stevie Award for Sales and Customer Service, and has an A rating from Security Scorecard.

Media Contact:

Public Relations at Mindtickle

[email protected]

Mindtickle Announces Acquisition of Enable Us to Combine Sales and Buyer Enablement in One Platform

info info on May 3, 2023

The move strengthens Mindtickle’s comprehensive vision to improve revenue productivity for sales organizations around the world.

SAN FRANCISCO, CA – May 2, 2023 – Mindtickle, the global leader in sales enablement and revenue productivity, announced the acquisition of Enable Us, the fast-growing Digital Sales Room and buyer enablement provider. The addition of Enable Us empowers sales reps to collaborate digitally with buyers using personalized content experiences, accelerating sales cycles and growing revenue more predictably.

At a time when revenue organizations are challenged in terms of gaining complete visibility and control of their productivity, the move also accelerates Mindtickle’s efforts to offer customers the most comprehensive set of revenue productivity solutions – such as sales training, content management, conversation intelligence, forecasting, and buyer enablement.

The acquisition helps sales leaders – CROs, heads of enablement, and operations – align completely on gaps in knowledge, skills, and day-to-day deal behaviors on one platform. Additionally, the joint offering comes in at a more compelling price point than paying point solution vendors separately.

“This acquisition represents the perfect combination of the respective leaders in sales enablement and buyer enablement coming together,” Krishna Depura, Mindtickle CEO and co-founder said. “Through our partnership with Enable Us, we saw joint customers increase their content use by almost 200%. Also, deals where reps used mutual action plans with champions had three times higher win rates than deals where they were not used. Enable Us’ buyer enablement solutions ensure that behaviors learned and the content utilized gets applied in real-world buyer interactions. In that spirit, the addition of Enable Us into our comprehensive portfolio of revenue productivity solutions will provide a ‘better together’ value proposition for both Mindtickle and Enable Us customers alike.”

Enable Us’ Digital Sales Room provides a singular link that buyers can access at any point in their prospect or customer journey. There, sales team members can post and curate relevant content that’s shared throughout the sales process without any technical help or assistance.

To keep a deal on track or further personalize the experience, sales reps can take advantage of additional Enable Us features, such as adding a mutual action plan, uploading documents for eSignature, or recording a welcome video. The sellers can easily access marketing and enablement-sanctioned content from Mindtickle Asset Hub, Mindtickle’s Sales Content Management system. They can also post call recordings from Mindtickle’s conversation intelligence platform that the buyers can reference throughout their journey.

“We saw a market opportunity to create a B2B buying experience that is more efficient, personal, and transparent for sellers and buyers. Throughout our partnership, Mindtickle supported that vision,” explains Jinal Jhaveri, CEO, and Co-founder of Enable Us. “By joining Mindtickle, we are well-positioned to deliver on this vision with innovative digital sales room and buyer enablement products combined with Mindtickle’s industry-leading sales enablement and revenue productivity solutions.”

Because the products are already integrated based on a partnership the companies executed last year, Mindtickle and Enable Us customers will see immediate value from the acquisition.

“Digital Sales Rooms have allowed our team to elevate the way we engage with our prospects, customers, and partners – being even more proactive and supportive with the insights provided,” Mindtickle customer, Ariel Cox, Director of Sales Enablement at 11:11 Systems, says. “Having an easily accessible, central location for assets and collateral that is continuously customized to the buyer’s needs has fostered true collaboration through every interaction.”

Mindtickle customers of Asset Hub, the sales content management system, can immediately add Enable Us digital sales rooms to their Mindtickle instance. Similarly, Enable Us customers can begin leveraging Mindtickle’s comprehensive suite of revenue productivity solutions to complement their investment, including sales readiness, conversation intelligence, and sales coaching.

For more information, customers of Mindtickle and Enable Us should contact their respective account managers or [email protected].

About Mindtickle

Mindtickle is the market-leading sales readiness and operations platform, helping revenue leaders at more than 350 world-class companies to grow revenue by increasing knowledge, understanding ideal sales behaviors, and adapting to change. Mindtickle is recognized as a market leader by top industry analysts and is ranked by G2 as both the #2 enterprise software product and #7 sales product. Visit www.mindtickle.com or find us on LinkedIn to learn more.

About Enable Us

The Enable Us Digital Sales Room solution empowers sales to build digital buying experiences that engage buyers and get deals done faster. Sales reps effortlessly deliver professional-looking deal rooms with your corporate branding and messages, while curating rich media content tailored to your buyer’s needs. Share online deal rooms with a single, evergreen link to track buyer views, engagement, and shares. With Enable Us, the buying process is now easier for your sellers and buyers.

Media Contact:

Public Relations at Mindtickle

[email protected]

Mindtickle Partners with Tech Mahindra to Enhance Sales Effectiveness for Enterprise Customers

info info on December 6, 2022

New unified, tech-enabled platform leverages AI, machine learning, advanced analytics, and more to address end-to-end employee readiness challenges

SAN FRANCISCO – December 6, 2022: Mindtickle, the global leader in sales enablement and training technology, today announced a strategic partnership with Tech Mahindra, a leading provider of digital transformation, consulting, and business re-engineering services & solutions. The collaboration will provide clients with a unified, tech-enabled platform to enhance sales effectiveness.

Tapping the unique expertise of both companies, the strategic relationship will offer clients a solution for end-to-end sales enablement challenges such as sales onboarding, new product launches, competency benchmarking, upskilling and more. This partnership will aim to ensure increased revenue, customer satisfaction, employee productivity, and retention across every customer-facing function including contact center and support operations.

Birendra Sen, Head of Business Process Services at Tech Mahindra, said, “In partnership with Mindtickle, Tech Mahindra will deliver innovative sales readiness managed services to enhance sales effectiveness. We are helping customers solve problems with sales onboarding, product launches, competency gauging, upskilling, and more. All of these things will have a positive effect on call revenue, net promoter scores, and client service costs. Under Tech Mahindra’s NXT.NOW™ framework, this partnership will focus on leveraging next-generation technologies to deliver disruptive solutions today, further enable digital transformation, and meet the evolving and dynamic needs of our customers.”

Mindtickle’s sales enablement, conversational intelligence, content management, and sales coaching solutions, coupled with Tech Mahindra’s track record of success in delivering best-in-class connected customer-centric information technology experience, will help clients achieve differentiated business outcomes. The joint solution will modernize sales enablement, leveraging conversational AI, gamification, and skills-based learning to improve efficiency and drive results for sales leaders, enablement, and revenue operations teams as well as other functions across the enterprise. The joint solution is expected to be of considerable value to companies in industries such as high tech, life sciences, financial services, communication, media, and entertainment.

Gopkiran Rao, Chief Strategy Officer, Mindtickle, said, “We’re pleased to partner with Tech Mahindra and are confident its formidable portfolio of integrated solutions, analytics, process consulting, and outsourced operations will be of significant value to our global customers across industry verticals. The Mindtickle team is excited to create a significant impact on front-office effectiveness in these organizations.”

Together, Mindtickle and Tech Mahindra will provide organizations with industry blueprints for different functional areas and powerful capabilities that span change management, technology, and process management, business analytics, and reporting. Joint solutions will include rapid-start program templates for onboarding, training, and AI-driven field coaching. Collectively, these capabilities will accelerate the speed to competency for employees, reducing expenses and boosting the bottom line.

About Tech Mahindra

Tech Mahindra offers innovative and customer-centric digital experiences, enabling enterprises, associates and the society to Rise. We are a USD 6 billion organization with 163,000+ professionals across 90 countries helping 1279 global customers, including Fortune 500 companies. We are focused on leveraging next-generation technologies including 5G, Blockchain, Metaverse, Quantum Computing, Cybersecurity, Artificial Intelligence, and more, to enable end-to-end digital transformation for global customers. Tech Mahindra is the only Indian company in the world to receive the HRH The Prince of Wales’ Terra Carta Seal for its commitment to creating a sustainable future. We are the fastest growing brand in ‘brand strength’ and amongst the top 7 IT brands globally. With the NXT.NOW™ framework, Tech Mahindra aims to enhance ‘Human Centric Experience’ for our ecosystem and drive collaborative disruption with synergies arising from a robust portfolio of companies. Tech Mahindra aims at delivering tomorrow’s experiences today and believes that the ‘Future is Now’.

We are part of the Mahindra Group, founded in 1945, one of the largest and most admired multinational federation of companies with 260,000 employees in over 100 countries. It enjoys a leadership position in farm equipment, utility vehicles, information technology and financial services in India and is the world’s largest tractor company by volume. It has a strong presence in renewable energy, agriculture, logistics, hospitality and real estate. The Mahindra Group has a clear focus on leading ESG globally, enabling rural prosperity and enhancing urban living, with a goal to drive positive change in the lives of communities and stakeholders to enable them to Rise.

Connect with us on www.techmahindra.com.

For more information on Tech Mahindra, please contact:

Abhilasha Gupta, Global Corporate Communications and Public Affairs

Email: [email protected] [email protected]

 

About Mindtickle

Mindtickle is the market-leading sales readiness platform, helping revenue leaders at world-class companies like Johnson & Johnson, Splunk, and Wipro be ready to grow revenue by increasing knowledge, understanding ideal sales behaviors, and adapting to change. Dozens of Fortune 500 and Forbes Global 2000 companies use Mindtickle to define excellence, build knowledge, align content, analyze performance and optimize behavior throughout their sales organizations. Mindtickle is recognized as a market leader by top industry analysts and is ranked by G2 as both the #2 enterprise software product and #5 sales software product. Visit mindtickle.com or find us on LinkedIn to learn more.

Media Contact:

Public Relations at Mindtickle

[email protected]

Mindtickle Announces New Releases that Generate “Binge-worthy” Sales Enablement Experiences

Rahul Mandapati on November 1, 2022

Mindtickle Announces New Releases that Generate “Binge-worthy” Sales Enablement Experiences Built Within Its Readiness Platform

SAN FRANCISCO —  November 1, 2022 — Mindtickle, the global leader in sales enablement and training technology, today announced the release of new products and capabilities designed to make it easier for revenue organizations to deliver engaging and high-impact sales enablement and content experiences for both sellers and buyers. The updates to Mindtickle’s award-winning sales readiness platform bring together sales enablement and sales content management in one place, creating simplicity for revenue teams managing their tech stack in today’s economic climate.

Mindtickle announced the releases on its website, in anticipation of its upcoming digital event on November 14, called “Binge-Worthy Enablement: What Sales Enablement Can Learn from the Online Streaming Revolution.” The event will feature Mindtickle customers, leadership, and keynote speaker Roderick Jefferson, all speaking about how revenue organizations can create craveable experiences that inspire winning behaviors in the sales field.

In the context of this theme, Mindtickle is highlighting the value its new releases will bring in helping its customers to build “binge-worthy” sales enablement programs. The latest release helps sales enablement teams deploy the full power of training and content on a single platform while creating more of a “pull effect” with new engagement mechanics. It also empowers managers to coach more effectively and help accelerate deals through collaborative selling. Mindtickle has also taken care to relate these new releases to various roles within the revenue organization, including enablement, revenue operations, frontline sales management, channel teams, marketing, and customer success.

This release comes on the heels of the launch of Mindtickle’s flagship sales content solution, Asset Hub, which allows companies to organize, contextualize, and deploy content both internally and externally.

“Asset Hub has empowered us to offer a truly consolidated solution for revenue organizations who want to enable their teams across the board,” said Christopher Lynch, Mindtickle’s CMO. “These new releases bring the worlds of training and content closer than ever, so reps can access powerful learning programs and just-in-time content right when they need it in one single platform.”

As announced, Mindtickle’s new products and features include, in part:

  • Digital Sales Rooms – Persistent, shared portals for every deal that consolidate all content, communications, and action items in one digital space that boosts and tracks buyer engagement
  • Ready-to-Use Enablement – Programs and templates created by industry experts like Baker Communications, Ken Blanchard, PSI, and Mindtickle’s Content as a Service (CaaS) team to empower sales enablement leaders to pivot quickly and get sellers ready faster
  • “Plays” for Guided Learning & Selling – Custom user experiences that combine content with essential context to guide users toward optimal behaviors and field-based outcomes
  • Rich Landing Page Experiences – Easy-to-build content and program overview pages that ground users in the appropriate context for learning journeys and content discovery
  • Key Moments – Timely and relevant insights on deal health and seller performance based on real sales conversations, automatically delivered to sellers, managers, and coaches
  • Deeper Integrations – More robust and out-of-the-box collaboration with rev tech and enterprise software, including Salesforce, Snowflake, Webex, Zoom, and more

Regarding the releases, Krishna Depura, co-founder and CEO of Mindtickle said, “The worlds of sales training and sales content management are converging, opening the door to new, more meaningful experiences for buyers and sellers. These releases position our customers at the forefront of this market evolution in two ways. First, they can now pull reps in with engaging, contextualized experiences that support their motions in the field. Second, their reps can share the same type of craveable experiences with their buyers, overcoming friction to accelerate deals.”

David Bolger, technical enablement manager at Mindtickle customer, Venafi, anticipates that these product releases will make sellers’ lives even easier. “We’re excited for Digital Sales Rooms to completely reshape the way our sellers interact with buyers, and differentiate us from the competition.”

The upcoming digital event will be the second hosted by Mindtickle this year. The Spring 2022 event focused on how Mindtickle’s sales coaching solutions can transform sales leaders from managers to mentors. The date and theme for the Spring 2023 event will be announced early next year.

Those interested can learn more about the newly announced products and features and register for the webinar, “Binge-Worthy Enablement: What Sales Enablement Can Learn from the Online Streaming Revolution.”

About Mindtickle

Mindtickle is the market-leading sales readiness platform, helping revenue leaders at world-class companies like Johnson & Johnson, Splunk, and Wipro be ready to grow revenue by increasing knowledge, understanding ideal sales behaviors, and adapting to change. Dozens of Fortune 500 and Forbes Global 2000 companies use Mindtickle to define excellence, build knowledge, align content, analyze performance and optimize behavior throughout their sales organizations. Mindtickle is recognized as a market leader by top industry analysts and is ranked by G2 as both the #2 enterprise software product and #5 sales software product. Visit mindtickle.com or find us on LinkedIn to learn more.

Media Contact:

Public Relations at Mindtickle

[email protected]

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Mindtickle And Baker Communications to Improve Sales Readiness

info info on June 1, 2022

Joint Solution From Mindtickle and Baker Communications Transforms the Way CROs Measure and Improve Selling Skills, Increase Sales Productivity, and Decrease Turnover

SAN FRANCISCO — June 1, 2022 — Mindtickle, the leader in sales readiness technology, today announced a partnership with Baker Communications, Inc. (BCI), one of the country’s most established sales transformation companies. With this partnership, Mindtickle and BCI are making available a sales excellence joint solution to transform the way businesses assess, baseline, and build the selling skills of every customer-facing employee. The solution provides sales and enablement leaders with a single integrated approach to benchmarking and enabling over 20 core selling and sales management skills across teams at scale and in a cost-effective manner.

“I’ve had the pleasure of working with both BCI and Mindtickle for many years,” said Uttam Reddy, the VP of Global Sales Enablement & Commercial Operations at Rackspace Technology.  “Having them come together to give us the tools we need to deliver on the promise of continuous, personalized training and coaching will be a major step forward, not only for us but for the entire industry. We knew that the technology and the right content have been available for quite some time now, so seeing this elite partnership come together to deliver on that long-awaited promise is a major step towards helping all of us achieve our goal of continuous global sales readiness.”

Low quota attainment and high turnover are two core challenges facing sales leadership and enablement organizations today. Organizations typically lack the time and resources to identify, develop and integrate core selling competencies into siloed readiness and enablement tools. This results in poor seller uptake, confidence, and sales management insight. The companies’ joint solution addresses both by utilizing the Sales Excellence Series training program to develop and maintain seller and sales manager competencies and skills with tailored content and exercises on the Mindtickle Sales Readiness Platform, and leverages BCI’s sales diagnostic tools to assess seller competencies and knowledge gaps across new hires or current team members for personalized training.

“High seller turnover rates and low quota attainment happen because new hires are matched with the wrong roles, and then receive generic training and coaching,” said Joe DiDonato, Chief of Staff for BCI. “Our partnership with Mindtickle gives our customers the ability to deliver baseline competencies rapidly while offering individualized training and coaching for every member of the sales team, anyplace and anytime. We’re excited to align with Mindtickle, a leader in sales readiness, to build a robust joint offering for companies that want to create a culture of growth.”

“A one-size-fits-all approach to sales training fails to cater to the unique needs of individual sellers while putting huge pressure on enablement and readiness professionals to develop, deliver and monitor content focused on critical selling skills and capability. As a result, sellers become disengaged and individual skills gaps are neither identified, baselined nor addressed,” said Gopkiran Rao, Chief Strategy Officer for Mindtickle. “Our partnership with BCI changes this with a unique solution that connects every CRO, seller, and manager with a map to measurable sales capability and productivity. This fuels peak sales performance, increases job satisfaction, and reduces attrition.”

BCI and Mindtickle’s joint offering is available today. You can also learn more about Baker and Mindtickle’s partnership at our Road to Readiness Roadshow in June. For more information, please visit https://roadtoreadiness.mindtickle.com.

About Baker Communications, Inc.

Baker Communications uses data science to help their customers build world-class sales teams.  Just like a doctor uses diagnostic tools to identify illnesses, BCI uses sales-specific diagnostic tools to identify sales team members’ strengths and weaknesses.  Baker Communications then provides individualized training and coaching solutions for each member of your team.

As one of America’s most established sales transformation companies, Baker Communications has helped over 1.5 million professionals reach maximum performance since 1979. Globally recognized companies and government agencies, including Amazon, SAP and Ingersoll Rand depend on BCI to equip their employees with skills to increase market share and produce immediate results. BCI uses a data-driven sales enablement methodology to create and deliver individualized training and coaching solutions that produce measurable results, as well as significantly reduce the time to competency for sales teams. Baker Communications’ solutions have been utilized and delivered worldwide, throughout Europe, South America, North America, the Middle East, and Asia Pacific.

BCI offers a full range of options for learners. These options include our proprietary and custom virtual workshops, as well as a full line of technology that provides advanced insights into each seller, a Sales Mastery online video library, voice and ambient computing learning technologies, and other new learning reinforcement applications under development. Visit http://www.BCICorp.com.

About Mindtickle

Mindtickle is the market-leading sales readiness platform, helping revenue leaders at world-class companies like Johnson & Johnson, Splunk, and Wipro be ready to define excellence, build knowledge, align content, analyze performance and optimize behavior throughout their sales organizations. Mindtickle is recognized as a market leader by top industry analysts and is ranked by G2 as both the #2 enterprise software product and #5 sales product. Visit mindtickle.com or find us on LinkedIn to learn more.

Media Contact:

Public Relations at Mindtickle

[email protected]

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