Partnership Ensures Joint Clients Develop Industry Knowledge Vital to Making and Closing Deals

SAN FRANCISCO—April 29, 2020—Mindtickle, the leader in Sales Readiness technology, today announced a partnership with Performance Solutions International (PSI), a leader in industry-focused talent development and performance support. This partnership empowers sales and other customer-facing professionals to engage with clients and prospects based on a deep understanding of industry-specific dynamics, trends, executive KPIs, products, regulations and more.

“Knowing your client is critical in today’s competitive environment. The more sellers understand their clients and prospects, the better they are at identifying new opportunities and positioning solutions strategically,” said Howard Stein, Partner at PSI. “The partnership with Mindtickle — the first of its kind in sales readiness and sales enablement — is exciting because, together, we can help our clients achieve their goals of maximizing the impact of their most important asset, their people. Our joint offering equips today’s sellers with everything they need to intelligently engage and consult with clients and prospects across a range of industries.”

Mindtickle’s Sales Readiness platform for onboarding, skills development, training, coaching and ongoing readiness helps organizations prepare customer-facing employees for in-person or, as currently mandated, virtual person-to-person interactions. With this partnership, PSI’s industry-focused eLearning curriculums and wikis can be built into personalized readiness paths to ensure professionals have the industry knowledge they need to engage with senior executives and become consultative advisors. Now, Mindtickle and PSI clients can measurably achieve their sales readiness goals selling to businesses in financial services, health care, life sciences, insurance, manufacturing, technology, media, telecommunications and more.

“Our strategic partnership with PSI is key to providing our clients with a world-class Sales Readiness platform for learning, training and coaching that is enriched with relevant industry context and insights that are critical for selling into specific verticals,” said Kevin Matsushita, Head of Partnerships and Alliances at Mindtickle. “Together, our best-in-class offerings will appeal to a wider range of customer-facing reps and empower them with the knowledge required to sell more successfully into specific markets.”

For more information about how a data-driven solution for sales readiness and enablement fuels revenue growth, visit mindtickle.com. To learn about Performance Solution International’s industry-focused learning and performance solutions that equip professionals with the knowledge, skills and tools they need to succeed, visit www.goto-psi.com.

About Mindtickle
Mindtickle provides a comprehensive, data-driven solution for sales readiness and enablement that fuels revenue growth and brand affinity. Its purpose-built applications, proven methodologies, and best practices are designed to drive effective sales onboarding and ongoing readiness. With Mindtickle, company leaders and sellers can continually assess, diagnose and develop the knowledge, skills, and behaviors required to effectively engage customers and drive growth. Companies across a wide range of industries use Mindtickle’s innovative capabilities for on-demand, online training, bite-sized mobile updates, gamification-based learning, coaching and role-play to ensure world-class sales performance. Mindtickle is a global, privately-held company headquartered in San Francisco, CA. Visit them at www.Mindtickle.com.

About Performance Solutions International
Performance Solutions International (PSI) delivers world-class industry training and performance support solutions that empower your professionals with the knowledge, skills and tools they need to succeed in today’s highly competitive environment. PSI gives your professionals the clarity and insight they need to respond to opportunities in the marketplace. Our industry expertise and instructional design capabilities, provides you with a partner that understands your business, prospects, and solutions — an industry enablement partner that can deliver. PSI is a global, privately-held company headquartered in Randolph, New Jersey. Visit them at www.goto-psi.com.

“Benchmarking Sales Readiness and Enablement” webinar to uncover sales enablement and readiness practices employed by high-performing, high improving firms

SAN FRANCISCO, March 16, 2020 — Mindtickle, the leader in Sales Readiness technology, and the Sales Management Association (SMA), a global cross-industry professional association for managers focused in sales force effectiveness, today announced the March 18th availability of their research report on sales readiness and sales enablement practices after surveying more than 120 B2B sales organizations, titled “Benchmarking Sales Readiness and Enablement, 2020”. High-level results of the research report will be revealed during a webinar hosted by SMA on March 18th at 11 AM PT/2 PM ET.

“This research surfaces two challenges that could not be more critical for sales forces — their urgent need to adapt, and their ineffectiveness in training and developing salespeople. What we find most interesting are the large performance gaps between firms successful in developing salespeople, and the majority of firms still struggling to do so effectively. Sales training efforts simply aren’t keeping pace in an operating context of constant change,” said Bob Kelly, Chairman of the Sales Management Association and research author. “Compared to conventional training approaches, sales enablement and sales readiness initiatives more efficiently retool and develop sales forces, and are purpose-built for speed, adaptiveness, and collaboration. Our research indicates that these approaches are paying off for the firms adopting them.”

SMA surveyed 123 business-to-business firms, directly employing more than 70,000 salespeople across high tech, retail, manufacturing, consumer packaged goods, and more. The results uncover how these organizations approach sales effectiveness, sales enablement, sales training, sales coaching, and what the most effective firms are doing to be better. The research found just 43% of firms improved sales organization effectiveness over the prior 12 months, and fewer than one in five (18%) consider their salesperson training and development efforts effective. Additionally, the research illustrated a widening gap between effective sales organizations and ineffective sales organizations, whose rates of improvement are 79% lower.

“As the modern sales landscape continues to grow in complexity due to constantly shifting market dynamics, increasingly evolved buyers, recent work-from-home mandates, and more, organizations need to make adjustments to help their sales teams effectively navigate these stumbling blocks while meeting revenue goals,” said Gopkiran Rao, chief strategy and marketing officer at Mindtickle. “By understanding and employing sales readiness and sales enablement best practices, companies can prepare reps to effectively engage prospects and customers with the right strategies and tactics to temper the effects of unplanned disruption to the bottom line.”

During the webinar, Bob Kelly, chairman of the SMA, and Albert Fong, director of product marketing at Mindtickle will discuss the sales readiness and sales enablement best practices that differentiate high-performing, high-improving sales teams from ineffective sales organizations.

Interested parties can register here. All attendees will be provided a free copy of the full research report after the webinar.

Additional Information:

• Follow Mindtickle in recent news
• See Mindtickle’s customer stories
• Check out the Mindtickle blog
• Connect with Mindtickle on LinkedIn

About Mindtickle

Mindtickle provides a comprehensive, data-driven solution for sales readiness and enablement that fuels revenue growth and brand affinity. Its purpose-built applications, proven methodologies, and best practices are designed to drive effective sales onboarding and ongoing readiness. With Mindtickle, company leaders and sellers can continually assess, diagnose and develop the knowledge, skills, and behaviors required to effectively engage customers and drive growth. Companies across a wide range of industries use Mindtickle’s innovative capabilities for on-demand, online training, bite-sized mobile updates, gamification-based learning, coaching, and role-play to ensure world-class sales performance. Mindtickle is a global, privately-held company headquartered in San Francisco, CA. Visit us at http://www.Mindtickle.com.

Award for driving Sales Readiness validates customer results and product innovation

SAN FRANCISCO, March 4, 2020 — Mindtickle, the leader in Sales Readiness technology, announced today that they have been presented with a Stevie® Award in the Sales Enablement Solution – New Version category at the 14th annual Stevie Awards for Sales & Customer Service. Mindtickle won the award with demonstrated strength in helping sales reps master the ability to have engaging interactions with customers through virtual role-play, and customer case studies that show measurable business benefits. The award comes after Mindtickle announced record enterprise customer growth in 2019.

“Creating near real-world sales scenarios is a critical component of helping sales reps practice and prepare for the challenge of engaging and delighting prospects and customers,” said Gopkiran Rao, chief strategy and marketing officer at Mindtickle. “To meet performance targets while adapting to rapidly evolving and increasingly savvy buyers require preparing sellers to have valuable person-to-person interactions through a systematic and data-driven approach to readiness. We’re honored that the judges recognized not only our technological progress but also how we’re empowering our customers to measurably achieve their Sales Readiness goals.”

Mindtickle was presented with a bronze award in the Sales Enablement Solution – New Version category for innovations in their “Missions” virtual role-play allowing sellers to practice voice-over slideshow, video role-play, email and task execution, and voice-over screen share — for sales interactions such as product demos and walkthroughs — in one unified experience. Mindtickle’s lead in the market was demonstrated by advances in AI and machine learning capabilities, enhancing the user experience, as well as enabling user management at enterprise scale. This includes automated transcription, keyword and sentiment analysis, as well as length and speech pace. Customer case studies included business results such as reducing onboarding time by 60 percent for one customer as well as achieving a 90 percent pass rate for certification and reducing time to certification by nearly 30 percent for another.

Feedback from the Stevie Awards for Sales & Customer Service judges included:

• “Universally applicable platform with tailored fit results.”
• “On-demand training and sales coaching with the help of gamification help to accelerate growth and business outcomes.”

The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development, and sales professionals.  The Stevie Awards organizes eight of the world’s leading business awards programs, also including the prestigious American Business Awards®  and International Business Awards®. More than 2,600 nominations from organizations in 48 nations of all sizes and in virtually every industry were evaluated in this year’s competition. Winners were determined by the average scores of more than 180 professionals worldwide on seven specialized judging committees.

“Stevie Award winners from around the world should be very proud of their achievements.  The judges were impressed with the vast range of nominations submitted for 2020 and have agreed that their accomplishments are worthy of public recognition,” said Stevie Awards executive chairman, Michael Gallagher.

Additional Information:

• Follow Mindtickle in recent news
• See Mindtickle’s customer stories
• Check out the Mindtickle blog
• Connect with Mindtickle on LinkedIn

About Mindtickle

Mindtickle provides a comprehensive, data-driven solution for sales readiness and enablement that fuels revenue growth and brand affinity. Its purpose-built applications, proven methodologies, and best practices are designed to drive effective sales onboarding and ongoing readiness. With Mindtickle, company leaders and sellers can continually assess, diagnose and develop the knowledge, skills, and behaviors required to effectively engage customers and drive growth. Companies across a wide range of industries use Mindtickle’s innovative capabilities for on-demand, online training, bite-sized mobile updates, gamification-based learning, coaching and role-play to ensure world-class sales performance. Mindtickle is a global, privately-held company headquartered in San Francisco, CA. Visit us at http://www.Mindtickle.com.

About the Stevie Awards

Stevie Awards are conferred in eight programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, the Middle East Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com.

Sponsors of the 14th annual Stevie Awards for Sales & Customer Service include HCL Technologies, Sales Partnerships, Inc., and ValueSelling Associates, Inc.

170% growth in enterprise customer acquisition highlights increasing adoption of Sales Readiness within Sales Enablement and Effectiveness Programs

 

SAN FRANCISCO—February 6, 2020—Mindtickle, the leader in Sales Readiness technology, today announced key results and milestones demonstrating significant growth in the enterprise segment, expansion across services, manufacturing, pharmaceutical and life sciences, and financial services industries, and continued leadership in the high-growth and high tech market. Companies are looking to not only enable their sales and customer-facing teams with the right content but also leverage better data to ensure these teams are ready to engage prospects and customers through the right skills and behaviors tied to better business outcomes. As organizations of all sizes partnered with Mindtickle to realize this goal, Mindtickle accelerated its leadership adding to its list of remarkable customers in 2019, achieving almost 170% growth in enterprise customer acquisition. 2019 was also a banner year for Mindtickle having raised $40M in Series C in a funding round led by Norwest Venture Partners as well as bringing innovative new products to market, earning recognition from industry associations, analysts and experts, and posting record levels of platform engagement.

 

“As organizations look to maximize the potential of every seller and customer-facing rep, they’re looking for solutions to drive a personalized, adaptive experience to ensure the desired mix of field knowledge, skill, and behavior focused on customer-first outcomes,” said Krishna Depura, CEO and co-founder of Mindtickle. “They’re building on existing sales training, learning and coaching investments while replacing siloed tools for microlearning or video role-play with a single, holistic and AI-enhanced solution that measurably improves sales effectiveness. Our growth, as evidenced by our revenues, customer acquisition and the record number of seven-figure, multi-year deals, as well as recognition in the market, owes as much to the support we receive from our customers and partners as does our relentless pursuit of innovation and breadth across our readiness platform. We look forward to continuing the partnership with our current customers while welcoming new organizations to the fold.”

 

Business Momentum

Year over year, Mindtickle achieved almost 170% growth in the acquisition of enterprise customers including many of the Fortune 500. Mindtickle now counts five of the top 20 health and life sciences companies and five of the top 20 technology companies globally as customers. In addition, Mindtickle raised $40 million in Series C funding with new investor Norwest Venture Partners leading the round and participation from all existing investors including Accel Partners, Canaan, NewView Capital (a spinout of New Enterprise Associates) and Qualcomm Ventures LLC. In addition, Scott Beechuk, partner at Norwest Venture Partners and former Senior Vice President of Product Management at Salesforce Service Cloud, joined Mindtickle’s Board of Directors. 

 

Mindtickle also added key executives tasked with driving continued global growth, customer success and building a world-class organization. In July of 2019, Mindtickle announced the appointment of Jeff Santelices as chief revenue officer to lead the company’s global sales organization. In December, Ankur Verma was appointed as the head of finance and legal overseeing finance, legal and deal desk functions. Previously, he was the CFO at hCentive, Inc. during which he was responsible for managing double-digit growth and the eventual acquisition by UnitedHealth Group. More recently, Jessica Ma was named vice president of customer success to lead post-sales customer success, combining professional services, customer success, technical support, content services, and managed services to deliver delightful customer experiences. Previously, Jess was the VP of Professional Services at Apttus and prior to that was the Director, Digital Marketing and Commerce at PwC and a Manager at BearingPoint. Sameer Madan has joined Mindtickle as vice president of people operations to lead all functions and facilities related to human resources. Sameer has over 20 years of progressive experience as an HR leader and was previously the head of HR for ZS Associates. Lastly, Sunil Chandra has been named vice president of engineering with more than 23 years of engineering development and leadership experience. Prior to Mindtickle, Sunil was the India head of engineering for Instart and was previously at Amazon, Google and IBM.

 

Readiness Adoption Momentum

This year, Mindtickle saw more enterprises rethink how they engage sellers, transform sales capability and ensure ongoing readiness. In addition, organizations embarked on significant sales coaching initiatives, leveraging Mindtickle’s platform to maximize relevant knowledge, drive skills development with a systemized coaching methodology and improve execution in the field. To this end, there were more than 170 million microlearning assignments which included more than 8 million knowledge check questions, 192,000 hours of video consumed, 370,000 certifications granted, and 165,000 role-play exercises conducted on Mindtickle in 2019.

 

Continued Innovation Further Differentiated and Led the Market for Customer Value

In 2019, Mindtickle released a number of product capabilities that underscored readiness as a pillar of sales effectiveness. 

• Innovation in our ‘Missions’ virtual role-play allows sellers to practice voice-over slideshow, video role-play, email and task evaluation, and voice-over screenshare (product demo/walkthrough, etc.) in one unified experience. Work in this area furthered our differentiation and lead in the market by leveraging AI and machine learning capabilities, enhancing the user experience, as well as enabling user management at scale. This includes automated transcription, keyword and sentiment analysis, as well as length and speech pace.
• The release of Spaced Reinforcements delivered the industry’s only intelligent and adaptive tool that leverages microlearning coupled with spaced repetition, retrieval practice, coaching, and personalization as well as gamification and smart notifications to promote knowledge retention.
• Our integration with LinkedIn Learning means users will have access to tens of thousands of LinkedIn Learning online courses through the Mindtickle platform for knowledge and skills development. Seamless access to third-party content through the Mindtickle platform enables organizations to assess and observe sales capabilities and then remediate knowledge and skills gaps through an expansive and comprehensive library of assigned learning. 
• In 2019, we also launched a number of other significant features and updates such as
  • A completely revamped mobile app for iOS and Android to give a state-of-the-art mobile experience to our users. 
  • Blended learning modules, further solidifying our position as the most comprehensive Sales Readiness platform.
  • SOC2 Type II audit highlighting the company’s ongoing commitment to customer data protection and security.

 

“We continue to heavily invest in the Mindtickle platform in terms of both outcomes-focused functionality and the team to drive ongoing innovation,” said Nishant Mungali, chief product officer and co-founder of Mindtickle. “Across the platform, we’re constantly pushing on the frontiers of microlearning, gamification, personalization and engagement in the flow of work. At the same time, we’re harnessing the power of AI and Machine Learning to drive highly-dynamic and adaptive experiences for revenue-facing employees with limited intervention or repetitive efforts for administrators. With these developments, we’ll continue to bring more value to our current and future customers.”

 

Calculating the Return on Readiness for Enablement and Sales Leaders

The release of Mindtickle’s Readiness Value Assessment tool helps readiness, enablement and sales leaders quantify the value of an integrated approach to customer-facing readiness for their business. It provides a comprehensive, dynamic and easy-to-use ROI calculator for implementing targeted readiness initiatives while providing real-world insights, industry-specific benchmarks and case studies. 

 

Industry Recognition

2019 was a stand out year for recognition of Mindtickle’s business and solutions from customers, industry associations and experts:

• In August, Mindtickle was recognized as a Representative Vendor in Gartner’s inaugural Market Guide for Sales Engagement Platforms. Gartner identified Mindtickle as a Representative Vendor meeting all of the evaluated sales use cases, including customer-facing selling, internal knowledge transfer, seller onboarding, sales coaching, continuous educations, partner relationship management/channel enablement, and inside sales (sales development representative [SDR]) processes.1
• Mindtickle was ranked 79 on Deloitte’s Technology Fast 500™, a ranking of the 500 fastest growing technology, media, telecommunications, life sciences and energy tech companies in North America. Based on the rankings, Mindtickle also placed 14th in the Bay Area. 
• Driven by reviews and ratings from real customers, Mindtickle secured leadership positions in four categories for Sales Acceleration Software on G2, including Sales Enablement Software, Sales Coaching Software, and Sales Training and Onboarding Software.  

• In April, Mindtickle was recognized as one of the 50 Highest Rated Private Cloud Computing Companies To Work For, in a list released by Battery Ventures with data provided by Glassdoor.  

• Recognized for Innovation and Company Performance: Aragon Research positioned Mindtickle as a Leader in the Aragon Research 2019 Tech Spectrum™ for Sales Coaching and Learning followed by being named a Hot Vendor™.
• Mindtickle was also named to Built In’s 50 San Francisco Tech Companies You Should Know in 2020 list and has been recognized as among India’s Great Mid-Size Workplaces 2019.

 

“Today’s senior revenue-responsible executives face a growing challenge – meeting performance targets while adapting to rapidly evolving and increasingly savvy buyers,” said Gopkiran Rao, chief strategy and marketing officer. “Successful organizations are seeing that modern buyers engage a varied mix of digital and human assets at all stages of the buying journey. Enhancing those person-to-person interactions with a systematic and data-driven approach represents the difference between organizations that are advancing their business forward and those being left behind.”

 

Collaborating with Leaders to Develop and Evangelize Sales Effectiveness 

Mindtickle attended, hosted or participated in a number of live and virtual events in 2019 including:

• At the Sales Enablement Society annual conference, enablement leaders and Mindtickle ran a hands-on workshop for building a sales simulation program using sales enablement best practices and sales readiness tools.
• At the Gartner CSO and Sales Leader conference, Mindtickle hosted an executive session led by Christi Moot, in which she presented her experience working with Mindtickle to power a world-class, high-performing sales organization and linking measurable customer-facing capability to incentive practices.  
• At an exclusive CXFS’19 session, Julie Zhang discussed how Financial Services can empower and enable their client-facing teams with sales readiness.
• In an online Mindtickle webinar, Forrester Principal Analyst, Mary Shea, joined Mindtickle Chief Revenue Officer Jeff Santelices, to discuss new research that explored the impact of modern sales enablement tools on new hire on-boarding, sales effectiveness, and ROI.

 

For additional information: 

• Read the Mindtickle blog for industry insights and advice
• See Mindtickle’s customer stories
• Check out the Careers Page for open positions
• Connect with Mindtickle on LinkedIn 

 

1Gartner “Market Guide for Sales Engagement Platforms” by Melissa Hilbert, Mark Paine, Alastair Woolcock, Theodore Travis, August 13, 2019. *This Market Guide is an evolution of “Market Guide for Digital Content Management for Sales”, which focused on content management vendors.

 

Gartner Disclaimer:

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

 

Calculate Return on Investment of Sales Enablement and Sales Readiness Solutions

SAN FRANCISCO—November 19, 2019—Mindtickle, the leader in Sales Readiness technology, today released a self-service, free-to-use Readiness Value Assessment tool to help readiness, enablement and sales leaders quantify the value of an integrated approach to customer-facing readiness for their business. For most organizations, preparing and documenting the return on investment (ROI) of a unified approach to onboarding, preparing and up-skilling customer-facing teams can be cumbersome and require guesswork. Mindtickle’s Readiness Value Assessment is a comprehensive, dynamic and easy-to-use solution that calculates the potential ROI of implementing Mindtickle while providing real-world insights, industry-specific benchmarks and case studies. 

“This is a game-changer for Enablement Practitioners across the world. In 2019, there have never been more eyes on Sales training, coaching and related enablement initiatives across the C-Suite,” said Cameron Tanner, Sales Enablement Leader at a Fortune 10 company & Bay Area Chapter Leader of the Sales Enablement Society. “In the Bay Area chapter of the Sales Enablement Society, we have seen that practitioners are not strong in Finance and demonstrating business impact from the enablement function – it’s one of our top three challenges to solve. Now, with the Mindtickle Readiness Value Assessment, I can build and forecast business cases with my specific metrics for our leadership team to demonstrate gaps, model success scenarios, ask for resources and then show results that can be achieved by the enablement function.”

Many organizations are evaluating sales enablement and readiness solutions because these have been proven to bring tangible and measurable ROI to companies of all sizes and across industries. In order to determine the right programs, technologies and approaches for their organization, revenue leaders must accurately assess the near and long-term benefits of each, the programs that will result in the most impact, and how to optimize the deployment of their resources. Mindtickle’s Readiness Value Assessment was developed in active collaboration with the world’s leading companies. It enables users to input their organization’s specific sales scenarios, prioritize their enablement challenges and compare themselves against peer metrics, resulting in a tailored sales readiness business case specific to their organization.

“Enablement and Readiness leaders have been looking for a way to measure their revenue-producing power and for proven solutions to enhance that power,” said Gopkiran Rao, chief strategy and marketing officer at Mindtickle. “But before they can invest in these approaches, they must first educate themselves on measurable best practices from other practitioners and leaders, benchmark themselves against others in their industry and learn from experiences relevant to them. With Mindtickle’s Readiness Value Assessment, users input their specific challenges, priorities and sales situations, and receive actionable insights in the form of a business assessment. Working with our value engineering team they have the option to then further refine this completely free assessment into a customized business case that drives the lifetime value of readiness for their organization.”

According to Mary Shea, Principal Analyst at Forrester, in the November 2019 report Building The Business Case For A Modern Sales Enablement Toolset, “With ROI of 666%, a modern sales enablement toolset becomes table stakes. The financial investment in this toolset outweighs inaction. But only 5% of B2B companies have fully mature sales enablement practices, and only 55% have rolled out [Sales Enablement Automation], the most mature of these tools.” The same report found that organizations with a modern sales enablement toolset which includes Sales Readiness experienced “productivity gains such as a 24% reduction in ramp time for new reps and an 18% increase in the average number of transactions per rep,” which translates “into significant commercial gains for sales leaders. Since rolling out its [Sales Readiness] solution, one technology company reduced the average ramp time for new reps by 50%.”

Mindtickle’s Readiness Value Assessment tool will be demonstrated at Mindtickle Booth #5 at the Sales Enablement Soiree during Dreamforce, on Thursday, November 21 at the Four Seasons, San Francisco. Upon request, a Mindtickle readiness value expert will help customize the business case to support your sales readiness initiatives. And Mindtickle Chief Strategy and Marketing Officer, Gopkiran Rao, will be participating in a panel discussion, Planting the Seeds for Sales Enablement Led Growth, at 9:00am PT in Veranda A.

 

For additional information: 

• Take the Readiness Value Assessment
• See Mindtickle’s customer stories
• Check out the Mindtickle blog for industry insights
• Connect with Mindtickle on LinkedIn 

 

About Mindtickle

Mindtickle provides a comprehensive, data-driven solution for sales readiness and enablement that fuels revenue growth and brand affinity. Its purpose-built applications, proven methodologies, and best practices are designed to drive effective sales onboarding and ongoing readiness. With Mindtickle, company leaders and sellers can continually assess, diagnose and develop the knowledge, skills, and behaviors required to effectively engage customers and drive growth. Companies across a wide range of industries use Mindtickle’s innovative capabilities for on-demand, online training, bite-sized mobile updates, gamification-based learning, coaching and role-play to ensure world-class sales performance. Mindtickle is a global, privately-held company headquartered in San Francisco, CA. Visit us at www.Mindtickle.com.

 

Media Contact:

Public Relations at Mindtickle

[email protected]

 

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Integration offers seamless access to industry-leading content for ongoing sales enablement and readiness

 

SAN FRANCISCO—November 13, 2019— Mindtickle, the leader in Sales Readiness technology, today announced it has joined LinkedIn Learning’s Solutions Integration Partner Program. With the addition of Mindtickle’s platform to the program, Mindtickle users will now have access to more than 15,000 LinkedIn Learning online courses through the Mindtickle platform for knowledge and skills development. Seamless access to third-party content through the Mindtickle platform enables organizations to assess and observe sales capabilities and then remediate knowledge and skills gaps through an expansive and comprehensive library of assigned learning. With mobile-enabled microlearning, onboarding, role-play and coaching, customer-facing representatives can be prepared to have more productive, engaging and positive interactions.

 

“We’re excited that the integration with LinkedIn Learning will offer a seamless way for Mindtickle users to access LinkedIn Learning’s vast catalog of courses to ready and enable sales teams with valuable knowledge,” said Gopkiran Rao, chief strategy and marketing officer at Mindtickle. “The industry-leading training content from LinkedIn Learning is a perfect complement to Mindtickle for upskilling customer-facing reps. By integrating LinkedIn Learning with Mindtickle and leveraging our onboarding, microlearning, role play, coaching modules, organizations can improve skills and put knowledge into action for customer-facing teams.”

 

New LinkedIn Learning courses will automatically be made available to Mindtickle administrators, and they can also track views of content through the Mindtickle platform to understand how reps are engaging with the content. In addition, progress can be measured through assessments and quizzes to ensure reps are developing their knowledge and skills. Mindtickle currently has a number of customers across a variety of industries already taking advantage of the integration with LinkedIn Learning for knowledge and skills development.

 

For additional information: 

• Read the Mindtickle blog post on integrations
• See Mindtickle’s customer stories
• View our partner integrations page
• Connect with Mindtickle on LinkedIn 

 

About Mindtickle

Mindtickle provides a comprehensive, data-driven solution for sales readiness and enablement that fuels revenue growth and brand affinity. Its purpose-built applications, proven methodologies, and best practices are designed to drive effective sales onboarding and ongoing readiness. With Mindtickle, company leaders and sellers can continually assess, diagnose and develop the knowledge, skills, and behaviors required to effectively engage customers and drive growth. Companies across a wide range of industries use Mindtickle’s innovative capabilities for on-demand, online training, bite-sized mobile updates, gamification-based learning, coaching and role-play to ensure world-class sales performance. Mindtickle is a global, privately-held company headquartered in San Francisco, CA. Visit them at www.Mindtickle.com.

 

Media Contact:

Public Relations at Mindtickle

[email protected]

Enterprises making customer-facing readiness and sales enablement a priority drove 1676% revenue growth

SAN FRANCISCO—November 7, 2019—Mindtickle, the leader in Sales Readiness technology, today announced it ranked 79 on Deloitte’s Technology Fast 500™, a ranking of the 500 fastest growing technology, media, telecommunications, life sciences and energy tech companies in North America now in its 25th year. Mindtickle grew 1676% during this period.

“Mindtickle is experiencing phenomenal growth as we continue to be the go-to partner for customer-centric companies that are enabling their customer-facing teams to be on message and on task in every interaction and engagement with their buyers,” said Gopkiran Rao, chief marketing and strategy officer at Mindtickle. “Successful companies are working with Mindtickle to engage managers and front-line employees with a complete approach to field-ready knowledge, development of measurable skills and observable execution in the field. This approach results in measurably better buyer and seller experiences, revenue growth and increased brand value for our customers.”

“This year marks the 25th anniversary of Deloitte’s Technology Fast 500, so we are especially pleased to announce and congratulate the 2019 winners,” said Sandra Shirai, vice chairman, Deloitte LLP, and U.S. technology, media and telecommunications leader. “Once again, we saw innovation across the board, with software companies continuing their dominance of the top ten. It’s always inspiring to see how the Fast 500 companies are transforming business and the world we live and work in.”

“As technology innovation trends towards ‘everything as a service,’ it’s no surprise that software companies dominate the winners list yet again this year,” said Mohana Dissanayake, partner, Deloitte & Touche LLP, and industry leader for technology, media and telecommunications, within Deloitte’s audit and assurance practice. “What’s exciting about celebrating 25 years of the Tech Fast 500 is we now have a quarter century of innovation stories to draw and reflect upon. These are the companies that push boundaries, help organizations become more efficient and productive, and ultimately enable businesses to drive growth and revenue. We congratulate all the well-deserving winners.”

 

Receiving this recognition from Deloitte’s Technology Fast 500 builds on a track record of success for Mindtickle in 2019. Since the beginning of the year, the company has attained the following achievements:

 

• Raised Series C Round: Mindtickle secured a $40M Series C round of venture capital funding led by Norwest Venture Partners and welcomed Norwest Partner and former Salesforce executive Scott Beechuk to the Board of Directors. 

 

• Acknowledged by Customers: Driven by reviews and ratings from real customers, Mindtickle secured leadership positions in four categories for Sales Acceleration Software on G2, including Sales Enablement Software, Sales Coaching Software, and Sales Training and Onboarding Software. 

 

• Commended for Company Culture: In April, Mindtickle was recognized as one of the 50 Highest Rated Private Cloud Computing Companies To Work For, in a list released by Battery Ventures with data provided by Glassdoor. 

 

• Recognized for Innovation and Company Performance: Aragon Research positioned Mindtickle as a Leader in the Aragon Research 2019 Tech Spectrum™ for Sales Coaching and Learning followed by being named a Hot Vendor™.

 

For additional information: 

• Read the Mindtickle blog for industry insights and advice
• See Mindtickle’s customer stories
• Check out the Careers Page for open positions
• Connect with Mindtickle on LinkedIn 

 

About Deloitte’s 2019 Technology Fast 500™

Now in its 25th year, Deloitte’s Technology Fast 500 provides a ranking of the fastest growing technology, media, telecommunications, life sciences and energy tech companies — both public and private — in North America. Technology Fast 500 award winners are selected based on percentage fiscal year revenue growth from 2015 to 2018.

In order to be eligible for Technology Fast 500 recognition, companies must own proprietary intellectual property or technology that is sold to customers in products that contribute to a majority of the company’s operating revenues. Companies must have base-year operating revenues of at least $US50,000, and current-year operating revenues of at least $US5 million. Additionally, companies must be in business for a minimum of four years and be headquartered within North America.

About Mindtickle

Mindtickle provides a comprehensive, data-driven solution for sales readiness and enablement that fuels revenue growth and brand affinity. Its purpose-built applications, proven methodologies, and best practices are designed to drive effective sales onboarding and ongoing readiness. With Mindtickle, company leaders and sellers can continually assess, diagnose and develop the knowledge, skills, and behaviors required to effectively engage customers and drive growth. Companies across a wide range of industries use Mindtickle’s innovative capabilities for on-demand, online training, bite-sized mobile updates, gamification-based learning, coaching and role-play to ensure world-class sales performance. Mindtickle is a global, privately-held company headquartered in San Francisco, CA. Visit us at www.Mindtickle.com.

 

About Deloitte

Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee (“DTTL”), its network of member firms, and their related entities. DTTL and each of its member firms are legally separate and independent entities. DTTL (also referred to as “Deloitte Global”) does not provide services to clients. In the United States, Deloitte refers to one or more of the US member firms of DTTL, their related entities that operate using the “Deloitte” name in the United States and their respective affiliates. Certain services may not be available to attest clients under the rules and regulations of public accounting. Please see www.deloitte.com/about to learn more about our global network of member firms.

Standing demonstrates Mindtickle’s strength in software for Sales Enablement, Sales Coaching, Sales Training and Onboarding, and Sales Performance Management

 

SAN FRANCISCO—October 7, 2019—Mindtickle, the leader in Sales Readiness technology, today announced it has secured leadership positions in four categories for Sales Acceleration Software. Fueled by reviews and ratings from real users on G2, the company earned “Leader” status in Sales Training and Onboarding Software, Sales Enablement Software, Sales Coaching Software, and Sales Performance Management Software categories. Altogether, the G2 Grid rankings demonstrate both Mindtickle’s position as the preeminent vendor of Sales Readiness solutions and its impressive reputation among users.

 

“Mindtickle’s leadership ranking on G2 is a reflection of the adoption, usage as well as the value that our customers are receiving,” said Gopkiran Rao, chief strategy and marketing officer at Mindtickle. “We’re always striving to ensure our platform is meeting and exceeding the needs of users. The overwhelming number of five-star reviews and our resulting favorable placement on the G2 Grids is a compelling recognition from customers. The voice of our users powers Mindtickle’s drive to innovate and we are grateful to partner with the world’s most customer- and employee-centric companies to advance sales readiness.”

In the G2 Grids, Mindtickle outranked its competitors as the Highest Rated solution across all segments based on user satisfaction in three of the four categories — Sales Enablement Software, Sales Training and Onboarding Software, and Sales Performance Management Software. For the Enterprise Company segment, Mindtickle was the Highest Rated across all four categories — Sales Coaching Software, Sales Enablement Software, Sales Training and Onboarding Software and Sales Performance Management Software.

 

“These awards are a reflection of not only the achievements of our customers but also the unwavering diligence of the teams supporting those customers,” said Nishant Mungali, chief product officer at Mindtickle. “Our continued success is predicated on the success and happiness of our customers, so we do everything in our power to ensure the highest quality of engagement. This is reflected in world-class customer support and services, as well as engineering and product expertise that is second to none. As the only data-driven sales readiness platform that combines on-demand training, micro-learning sessions, coaching and role-plays to improve skills and put knowledge into action for customer-facing teams, we’re redefining what enablement and readiness mean for companies globally.”

 

G2’s real-time and unbiased user reviews help companies objectively assess what is best for their business. G2 calculated the user satisfaction score using a proprietary algorithm that factored in users’ ratings from review data. As with the satisfaction score, G2 used its proprietary algorithm to measure user ratings on how easy Mindtickle is to administer, how well it meets business requirements and more. 

 

Read Mindtickle’s reviews in the Sales Acceleration Software categories here. For more information about Mindtickle, please visit www.Mindtickle.com.

 

About Mindtickle

Mindtickle provides a comprehensive, data-driven solution for sales readiness and enablement that fuels revenue growth and brand affinity. Its purpose-built applications, proven methodologies, and best practices are designed to drive effective sales onboarding and ongoing readiness. With Mindtickle, company leaders and sellers can continually assess, diagnose and develop the knowledge, skills, and behaviors required to effectively engage customers and drive growth. Companies across a wide range of industries use Mindtickle’s innovative capabilities for on-demand, online training, bite-sized mobile updates, gamification-based learning, coaching and role-play to ensure world-class sales performance. Mindtickle is a global, privately-held company headquartered in San Francisco, CA. Visit them at www.Mindtickle.com.

 

Media Contact:

Public Relations at Mindtickle

[email protected]

Latest innovation to Sales Readiness platform prepares customer-facing reps to be consultative and credible

 

SAN FRANCISCO — October 3, 2019 — Mindtickle, the leader in Sales Readiness technology, today unveiled its Spaced Reinforcements solution. Using advanced gamification, microlearning and smart notifications to engage sales representatives, this latest innovation proactively and automatically helps bridge knowledge gaps to retain and reinforce necessary knowledge, skills and behaviors. As part of a comprehensive Readiness system, Spaced Reinforcements transforms customer-facing representatives into consultative professionals that bring value, share insight and help customers address their business challenges. 

 

The most successful sales representatives and other customer-facing employees demonstrate their value through educated, direct conversations with prospects and customers. Their knowledge about products, services and even industry trends, and how they leverage and communicate that knowledge underpins their credibility. Credibility, in turn, translates to better customer experiences and higher levels of revenue and brand value. But retaining the necessary information can be a significant challenge. In fact, the Ebbinghaus Forgetting Curve hypothesizes that humans forget approximately 50% of new information within an hour and 90% after 30 days. 

 

“Our Spaced Reinforcements solution is the industry’s only automated and adaptive approach that works to prevent knowledge and skill decay in an overall readiness program while promoting a culture of continuous improvement and knowledge sharing,” said Albert Fong, director of product marketing at Mindtickle. “With knowledge retention and skill-building as key components of a Sales Readiness and sales enablement strategy, customer-facing reps significantly boost their effectiveness and productivity levels to more easily achieve their organizational business goals.”

 

The Spaced Reinforcements solution is Mindtickle’s answer to the challenge of knowledge retention for sales and other customer-facing professionals. The solution builds proficiency and decreases knowledge gaps with automatic microlearning, personalized and gamified challenges, and scenario-based questions, while surfacing coaching opportunities at specific intervals for maximum retention. Through Mindtickle’s intelligent and adaptive engine, personalized questions and scenarios are presented based on how individuals respond to questions.  More importantly, sales leaders gain insights into the improvement of the sellers across their competencies.

 

“Spaced Reinforcements engages sales reps through a merit solution, in which points are awarded based on correct answers to the challenges and badges are earned as each level is mastered, said Neeraj Sanghvi, senior product manager at Mindtickle. “By using this process to reinforce information and identify opportunities for coaching, sales professionals continuously build on their expertise to become consultative professionals with significant credibility in the areas their customers and prospects care most about. Spaced Reinforcements helps sales leaders and managers to not only determine sales proficiency benchmarks and identify areas where targeted coaching is needed, but also view areas of improvement for sellers.” 

 

You’ll be able to see Mindtickle and get a demo at two in-person events later this month:

• The Sales Enablement Society Annual Conference, October 16-18 at the Westin Riverwalk, San Antonio, TX
• The Sales Management Association’s Sales Force Productivity Conference, October 23-25 at the Ritz-Carlton Atlanta

 

Mindtickle’s Spaced Reinforcements solution is available as of this announcement. 

 

For additional information: 

• Read the blog post about Spaced Reinforcements
• Visit our Spaced Reinforcements Solutions Page
• See Mindtickle’s customer stories
• Connect with Mindtickle on LinkedIn 

 

About Mindtickle 
Mindtickle provides a comprehensive, data-driven solution for sales readiness and enablement that fuels revenue growth and brand affinity. Its purpose-built applications, proven methodologies, and best practices are designed to drive effective sales onboarding and ongoing readiness. With Mindtickle, company leaders and sellers can continually assess, diagnose and develop the knowledge, skills, and behaviors required to effectively engage customers and drive growth. Companies across a wide range of industries use Mindtickle’s innovative capabilities for on-demand, online training, bite-sized mobile updates, gamification-based learning, coaching and role-play to ensure world-class sales performance. Mindtickle is a global, privately-held company headquartered in San Francisco, CA. Visit them at http://www.Mindtickle.com.

 

Media Contact: 
Public Relations at Mindtickle 
[email protected]