Mindtickle Recognized as a Representative Vendor in Gartner’s Inaugural Market Guide for Sales Engagement Platforms

SAN FRANCISCOAug. 28, 2019 /PRNewswire/ — Mindtickle, the leader in Sales Readiness technology, today announced that it has been recognized as a Representative Vendor in Gartner’s inaugural Market Guide for Sales Engagement Platforms, which states “Gartner defines sales engagement platforms as sales tools that unite disparate sales enablement functions to enable sellers and other customer-facing resources to engage with buyers and provide a better customer experience, with a view to improving sales results.” Gartner identified Mindtickle as a Representative Vendor meeting all of the evaluated sales use cases, including customer-facing selling, internal knowledge transfer, seller onboarding, sales coaching, continuous educations, partner relationship management/channel enablement, and inside sales (sales development representative [SDR]) processes.1

“Sales readiness is more than a customer-facing representative having the right content, they need to have the training and coaching to learn, practice and reinforce the mix of soft and hard skills required to drive desired business outcomes,” said Krishna Depura, co-founder and CEO of Mindtickle. “The only way to achieve that goal is a single data model and purpose-built platform to identify gaps in competency or capability and provide a path to reinforcement and remediation. Buyer needs are increasing in complexity and competitive challenges are constantly arising. So, organizations need to ensure their reps are measurably enabled to confidently engage and delight customers and prospects in alignment with revenue objectives.”

According to Gartner, “sales engagement platforms include sales activity capture functionality. They also provide a set of open APIs that permits integration with other applications or external data sources. These platforms also feature capabilities for tracking, measuring, and optimizing engagement with prospects ad sellers, skills proficiency with sales methodology, as well as similar functions for measuring sellers’ adherence to best practices in sales execution. Gartner’s view of the market focuses on transformational technologies and approaches to meeting the future needs of end users. It does not focus on the market as it is today.”

“Mindtickle’s mix of AI-enhanced technology, mobile-ready learning and coaching applications, integrations and services expertise set us apart and makes us the leader in Sales Readiness,” said Gopkiran Rao, senior vice president of strategy and go to market at Mindtickle. “We believe that, modern customers are increasingly expecting and evaluating service as a series of micro-experiences and every experience is only as good as the last product or employee interaction they’ve had. Mindtickle is partnering with our customers to define, adopt and implement best practices for onboarding and ongoing delivery of field-ready knowledge, measurable skills and observable execution and coaching in the field. This results in a set of measurable KPIs and metrics which offer a real-time understanding of these employees’ revenue-producing and brand-building capability.”

Inclusion from Gartner in this report comes after a number of important milestones for Mindtickle. In July of 2019, Mindtickle announced $40 million in Series C funding and that Scott Beechuk, partner at Norwest Venture Partners and former Senior Vice President of Product Management at Salesforce Service Cloud has joined Mindtickle’s Board of Directors. Earlier in the year, Mindtickle was included in the Aragon Research Tech Spectrum™ for Sales Coaching and Learning. In March, Mindtickle announced that they grew their enterprise customer base by 200 percent and increased annual recurring revenue by more than 100 percent year over year in 2018. And in April, Mindtickle was recognized as one of the 50 Highest Rated Private Cloud Computing Companies To Work For, in a list released by Battery Ventures, with data specifically provided by Glassdoor.

Mindtickle will be exhibiting at the Gartner CSO & Sales Leader Conference, September 17-19, in Las Vegas, NV in Booth #321.

For additional Information:

Gartner “Market Guide for Sales Engagement Platforms” by Melissa HilbertMark PaineAlastair WoolcockTheodore TravisAugust 13, 2019. *This Market Guide is an evolution of “Market Guide for Digital Content Management for Sales”, which focused on content management vendors.

Gartner Disclaimer:
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

About Mindtickle
Mindtickle provides a comprehensive, data-driven solution for sales readiness and enablement that fuels revenue growth and brand affinity. Its purpose-built applications, proven methodologies, and best practices are designed to drive effective sales onboarding and ongoing readiness. With Mindtickle, company leaders and sellers can continually assess, diagnose and develop the knowledge, skills, and behaviors required to effectively engage customers and drive growth. Companies across a wide range of industries use Mindtickle’s innovative capabilities for on-demand, online training, bite-sized mobile updates, gamification-based learning, coaching and role-play to ensure world-class sales performance. Mindtickle is a global, privately-held company headquartered in San Francisco, CA. Visit them at www.Mindtickle.com.

Mindtickle Raises $40 Million in Series C Funding to Accelerate Customer-facing Capabilities of Global Organizations

Norwest Venture Partners invests in leader transforming sales enablement and readiness

SAN FRANCISCO—July 29, 2019—Mindtickle, the leader in Sales Readiness technology, today announced that it has secured $40 million in Series C funding. New investor Norwest Venture Partners led the round with participation from all existing investors including Accel Partners, Canaan, NewView Capital, a spinout of New Enterprise Associates, and Qualcomm Ventures LLC. In addition, Scott Beechuk, partner at Norwest Venture Partners and former Senior Vice President of Product Management at Salesforce Service Cloud will join Mindtickle’s Board of Directors. This round brings Mindtickle’s total raised to more than $81 million.

 

“Sales and service organizations are facing a perfect storm on many fronts and company representatives that are not equipped to handle complex buyer needs and competitive challenges are being left behind. Mindtickle is empowering companies to grow revenue and build their brand value by transforming customer-facing teams preparing them to be on message and on task every time they engage with a prospect or customer,” said Krishna Depura, co-founder and CEO of Mindtickle. “Our Series C funding will fuel our strategic, long term growth plans while supporting on-going investment in our expanding products and services. We’re thrilled to have Scott join our board and welcome his insight and expertise as we embark on this new stage of rapid expansion.”

 

Mindtickle has experienced rapid growth by many business measures, including expanding its Fortune 500 and Global 2000 customer base by 200 percent and increasing annual recurring revenue by more than 100 percent year over year. The funding news comes just recently after Mindtickle announced that they’ve hired Jeff Santelices as Chief Revenue Officer, adding an experienced and proven leader with a track record of building customer-focused sales organizations. In addition, Mindtickle has expanded that sales leadership team with the two additional hires of Ahmed Hedayat and Dan Coady. Ahmed has joined as Regional Vice President of Enterprise Sales, West and APAC, while Dan has joined as Regional Vice President of Enterprise Sales, East. 2019 has also been a year of validation and achievement for Mindtickle having recently been recognized as one of the 50 Highest Rated Private Cloud Computing Companies To Work For, named a ‘Best Sales Enablement Solution’ winner in the Stevie® Awards For Sales & Customer Service, and positioned as a Leader in the Aragon Research Tech Spectrum™ for Sales Coaching and Learning.

 

“At Snowflake, the sales experience has become as significant a differentiator as the product,” said Steve Hallowell, Vice President of Sales Productivity at Snowflake.  “When companies under-invest in training their sales teams, a few exceptional sales reps drive a disproportionate share of bookings. Worse, account executives are not prepared to answer tough questions or lead customers through often-complex buying decisions. We use Mindtickle to scale a high-quality, high-impact training experience for our sales organization, our partners, and our customers. They have been a great partner and collaborator enabling our teams to be more effective in the field.”

 

“Mindtickle is successfully confronting one of the most complex issues facing today’s organizations — the ability to train and upskill customer-facing employees,” said Scott Beechuk, partner at Norwest Venture Partners. “Mindtickle has proven product-market fit for its mobile-first, readiness platform that engages employees and delivers perpetual micro-learning experiences. As organizations continue to look beyond traditional learning management systems for  new technologies to make their teams more effective in the field, we see a tremendous opportunity ahead for Mindtickle to lead this movement.”

 

For additional information:

 

About Mindtickle

Mindtickle provides a comprehensive, data-driven solution for sales readiness and enablement that fuels revenue growth and brand affinity. Its purpose-built applications, proven methodologies, and best practices are designed to drive effective sales onboarding and ongoing readiness. With Mindtickle, company leaders and sellers can continually assess, diagnose and develop the knowledge, skills, and behaviors required to effectively engage customers and drive growth. Companies across a wide range of industries use Mindtickle’s innovative capabilities for on-demand, online training, bite-sized mobile updates, gamification-based learning, coaching and role-play to ensure world-class sales performance. Mindtickle is a global, privately-held company headquartered in San Francisco, CA. Visit them at www.Mindtickle.com.

 

Media Contact:

Public Relations at Mindtickle

[email protected]

Mindtickle Names Jeff Santelices as Chief Revenue Officer

Mindtickle, the leader in Sales Readiness technology, today announced the appointment of Jeff Santelices as chief revenue officer. Mr. Santelices will lead the company’s global sales organization, reporting to Mindtickle Chief Executive Officer (CEO) Krishna Depura.

Mr. Santelices brings more than 20 years of experience in building customer-focused organizations that increase revenue, deliver on customer promises, and build brand value. Just prior to joining Mindtickle, Mr. Santelices was at Apttus where he held a variety of executive positions, most recently chief strategy and delivery officer, where he led a team of more than 800 people responsible for global Strategic Sales, Professional Services, Support, Training and Customer Success. Before Apttus, Jeff served as senior vice president of worldwide field sales at Webroot and was previously executive vice president of sales and marketing at TrackVia, vice president of worldwide sales and support at Hyperic and vice president at Corio. Jeff has also held management roles at Oracle and A.T. Kearney.

“Jeff’s extensive and successful experience and enthusiasm for building and coaching customer-obsessed sales organizations will allow Mindtickle to continue to build lasting customer relationships, said Krishna Depura, co-founder and CEO of Mindtickle. “We’re thrilled for Jeff to be joining Mindtickle and working with our team to refine our sales approach and strategy that will help drive and lead this growing category as sales readiness becomes a strategic priority for enterprises.”

“I’m so excited to be joining Mindtickle as we enter another phase of momentous growth and expansion as my fellow chief revenue officers look for measurable and impactful ways to enhance seller effectiveness through Sales Readiness,” said Jeff Santelices, chief revenue officer at Mindtickle. “Mindtickle is having a direct impact on the companies adopting our platform, experiencing improved sales productivity, faster ramp times, more revenue and great levels for brand value. I look forward to helping guide our prospects and customers to successful business outcomes as they pursue their sales transformation initiatives.”

For additional Information:
Read the Mindtickle blog to learn from our experts and partners
Check our current job openings at Mindtickle
See Mindtickle’s customer stories
Connect with Mindtickle on LinkedIn

About Mindtickle
Mindtickle provides a comprehensive, data-driven solution for sales readiness and enablement that fuels revenue growth and brand affinity. Its purpose-built applications, proven methodologies, and best practices are designed to drive effective sales onboarding and ongoing readiness. With Mindtickle, company leaders and sellers can continually assess, diagnose and develop the knowledge, skills, and behaviors required to effectively engage customers and drive growth. Companies across a wide range of industries use Mindtickle’s innovative capabilities for on-demand, online training, bite-sized mobile updates, gamification-based learning, coaching and role-play to ensure world-class sales performance. Mindtickle is a global, privately-held company headquartered in San Francisco, CA. Visit them at http://www.Mindtickle.com.

Media Contact:
Public Relations at Mindtickle
pr(at)mindtickle(dot)com

Mindtickle Named One of The 50 Highest Rated Private Cloud Computing Companies To Work For

Mindtickle, the leader in Sales Readiness technology, was recognized as one of the 50 Highest Rated Private Cloud Computing Companies To Work For, in a list released by Battery Ventures, a global investment firm and cloud investor, with data specifically provided by Glassdoor*, one of the world’s largest job and recruiting sites.” The list highlights 50 privately held companies—all business-to-business, cloud-computing companies–where employees report the highest levels of satisfaction at work, according to employee feedback shared on Glassdoor. This recognition follows a 2019 Stevie® Award for Sales & Customer Service for ‘Best Sales Enablement Solution’ and a recent report from Aragon Research which named Mindtickle a Leader in their Tech Spectrum for Sales Coaching and Learning.

Mindtickle is honored to be named as one of the highest rated cloud companies to work for by employees. This recognition is a testament to the ongoing investment in our employees, which drives our continued success as an organization,” said Krishna Depura, Co-founder and CEO of Mindtickle. “One of Mindtickle’s founding principles is to delight customers by being customer-obsessed, and this would be impossible without the most talented and engaged employees. We encourage each member of our team to act as a founder of the company which empowers them to be creative, innovative and entrepreneurial. Every single member of our global team is critical in building this world-class organization together and delivering the greatest Sales Readiness platform for our growing list of enterprise customers.”

This is the third year Battery has issued the list, along with a related ranking of the 25 Highest Rated Public Cloud Computing Companies to Work For. The rankings highlight the broader trend of businesses increasingly turning to the cloud to run critical technology systems and software, instead of using on-premise systems.

They also highlight the increasing importance of cohesive culture and employee happiness in running a successful business, said Neeraj Agrawal, a Battery general partner who specializes in cloud investing.

“The private companies on this list have not only scaled their products, teams and business functions—but they’ve managed to scale culture,” Agrawal said. “We view these rankings as a key indicator of company health and longevity, and we hope all companies on this list view it as an honor to be included.” It was also more difficult to make the list this year, compared with last year, Agrawal added. A Glassdoor economic research study, as well as other third-party studies, show that companies with high employee satisfaction often post stronger financial performance.

The distinction placed Mindtickle at number 29 (out of 50 total) with an overall company rating of 4.6. The broader average across Glassdoor is 3.4. Mindtickle’s CEO, Krishna Depura, boasts a 100% approval rating on Glassdoor—compared to an average of 69% for all approximately 900,000 employers on the site–and the company has a 97 percent positive business-outlook rating, again based on the feedback shared by employees. The broader Glassdoor average is 49%. A positive business outlook means employees believe business will improve in the next six months.

Glassdoor noted that employees at these highly rated companies commonly mention in online reviews that they enjoy working for mission-driven companies with strong and unique company cultures; employers that promote transparency; and companies with experienced senior leaders who regularly and clearly communicate with employees. For instance, according to one anonymous employee review of Mindtickle on Glassdoor:

“They have their people, product and positioning nailed down. A few of the best people to work with who are passionate to listen to their customers. Extremely customer-centric and driven to delight their customers at every given opportunity. This is validated through the results and growth of the company. It’s only the beginning! They have a wonderful path carved out for themselves as a leader in a niche market.”

Additional Information:
Follow Mindtickle in Recent News
See Mindtickle’s Customer Stories
Connect with Mindtickle on LinkedIn
Follow @Mindtickle on Twitter

Full lists of the highest-rated 50 private cloud companies and 25 public cloud companies to work for can be found here.

About Mindtickle
Mindtickle provides a comprehensive, data-driven solution for sales readiness and enablement that fuels revenue growth and brand affinity. Its purpose-built applications, proven methodologies, and best practices are designed to drive effective sales onboarding and ongoing readiness. With Mindtickle, company leaders and sellers can continually assess, diagnose and develop the knowledge, skills, and behaviors required to effectively engage customers and drive growth. Companies across a wide range of industries use Mindtickle’s innovative capabilities for on-demand, online training, bite-sized mobile updates, gamification-based learning, coaching and role-play to ensure world-class sales performance. Mindtickle is a global, privately-held company headquartered in San Francisco, CA. Visit them at http://www.Mindtickle.com.

About Battery Ventures
Battery strives to invest in cutting-edge, category-defining businesses in markets including software and services, Web infrastructure, consumer Internet, mobile and industrial technologies. Founded in 1983, the firm backs companies at stages ranging from seed to private equity and invests globally from offices in Boston, the San Francisco Bay Area, London, New York and Israel. Follow the firm on Twitter @BatteryVentures, visit our website at http://www.battery.com

Mindtickle Named a ‘Best Sales Enablement Solution’ Winner in 2019 Stevie® Awards For Sales & Customer Service

Mindtickle, the leader in Sales Readiness technology, has been presented with a Silver Stevie® Award for the Sales Enablement Solution – New Version category at the 13th annual Stevie Awards for Sales & Customer Service. This Stevie Award follows the recent report from Aragon Research which named Mindtickle a Leader in their Tech Spectrum for Sales Coaching and Learning. The report noted that Mindtickle’s platform offers a “coaching framework which offers function and role-specific competency maps in the form of their Sales Capability Index™ that inform personalization of learning paths and coaching.”

“We’re honored to receive this latest Stevie Award recognizing our continued innovation and commitment to our customers as we enable them to grow revenue and build their brand by equipping customer-facing teams to be on message and on task,” said Gopkiran Rao, senior vice president of strategy and go to market at Mindtickle. “Our Sales Readiness platform powers the world’s most capable sales organizations which have deployed Mindtickle to accelerate sales onboarding, develop and sustain winning skills, empower frontline managers with personalized insights and in-field and virtual coaching capabilities. At the same time, we provide executive management with a single, real-time view of sales capability.”

Mindtickle is a winner in the Sales Enablement Solution – New Version category due to its unique technological approach to assessing sales capabilities and combining that with sales results to benchmark success across customers. The Mindtickle Sales Capability Index™ dynamically identifies, adapts and delivers personalized programs to build role-specific capabilities at scale because no two people or business situations are the same. Mindtickle’s programs are based on proven business results from specific customer environments and deployments, including historical sales and training analyses, training and coaching completion rates, and more.

Feedback from the Stevie Awards for Sales & Customer Service judges includes:

  • “This is a strong entry. Highlighting [customer] results really makes a difference. Great work!”
  • “Mindtickle equipped [customers] with a great data-driven solution for sales enablement!”
  • “Nice integration of online training, mobile updates, and gamification into their sales [readiness] solution.”
  • “Exciting results from their customers.”

This is the fifth Stevie Award for Mindtickle and the second Silver Stevie Award in three years. In 2018, Mindtickle was recognized with a Gold Stevie Award in the New Product & Service Categories – Content. In 2017, Mindtickle was awarded a Bronze and People’s Choice Stevie in the People’s Choice Stevie Award for Favorite New Products and New Product Awards, respectively in the American Business Awards®. Also in 2017, Mindtickle won a Silver Stevie® Award in the New Product & Service Awards Categories at the Stevie® Awards for Sales & Customer Service.

The Stevie Awards for Sales & Customer Service honor the world’s top performing companies in customer service, contact center, business development, and sales. The Stevie Awards organization stages seven of the world’s leading business awards programs, including the prestigious American Business Awards® and International Business Awards®.

In this year’s competition, more than 2,700 nominations were received from 45 nations and organizations of all sizes and in virtually every industry. Winners were determined by the average scores of more than 150 professionals worldwide in seven specialized judging committees. Entries were considered in 93 categories for customer service and contact center achievements, including Contact Center of the Year, Award for Innovation in Customer Service, and Customer Service Department of the Year, in addition to categories for new products, services, and solution providers.

“All of the Stevie Award winners should be very proud of their achievements. Independent professionals around the world have agreed that their accomplishments are worthy of public recognition,” said Stevie Awards President and founder, Michael Gallagher.

Additional Information:
Follow Mindtickle in Recent News
See Mindtickle’s Customer Stories
Connect with Mindtickle on LinkedIn
Follow @Mindtickle on Twitter

About Mindtickle
Mindtickle provides a comprehensive, data-driven solution for sales readiness and enablement that fuels revenue growth and brand affinity. Its purpose-built applications, proven methodologies, and best practices are designed to drive effective sales onboarding and ongoing readiness. With Mindtickle, company leaders and sellers can continually assess, diagnose and develop the knowledge, skills, and behaviors required to effectively engage customers and drive growth. Companies across a wide range of industries use Mindtickle’s innovative capabilities for on-demand, online training, bite-sized mobile updates, gamification-based learning, coaching and role-play to ensure world-class sales performance. Mindtickle is a global, privately-held company headquartered in San Francisco, CA. Visit them at http://www.Mindtickle.com.

About the Stevie Awards
Stevie Awards are conferred in seven programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com.

Media Contact:
Public Relations at Mindtickle
pr(at)www.mindtickle.com

Mindtickle Continues Rapid Growth as Companies Make Customer-Facing Readiness an Enterprise Priority

Mindtickle, the leader in Sales Readiness technology, today announced key developments and achievements demonstrating strong growth in recurring revenue, customer acquisition, continued product innovation, and industry validation. Businesses are increasingly striving for better customer experiences and greater levels of customer engagement. As these organizations relied on Mindtickle to ready their sales and other customer-facing teams with world-class customer engagement capabilities, Mindtickle grew its enterprise customer base by 200 percent and increased annual recurring revenue by more than 100 percent year over year. To support Mindtickle’s growth and expanding roster of marquee customers, Mindtickle brought new products to the market while earning recognition from industry experts and analysts.

“Sales cycles have become more complex and are taking longer. Buyers are more informed and have evolved their expectations while buying teams are expanding to include more decision makers. These trends have made engaging and delighting prospects and customers at every moment, including person-to-person interactions, critical for companies to drive revenue and cultivate a positive brand experience,” said Krishna Depura, CEO and co-founder of Mindtickle. “Every organization today recognizes the need for a systematic approach to building, reinforcing and measuring the desired knowledge and behaviors through sales readiness and continuous learning programs. Mindtickle is providing these companies with an ongoing approach to prepare teams to develop and foster customer-centric relationships focused on lifetime value. This leads to faster ramp times, bigger deal sizes and increased win rates.”

“Mindtickle is experiencing extraordinary growth in large part because we are providing a real-time understanding of the revenue-producing capability of our customers’ organizations — effectively the measure of their business. To that end, we are also investing in helping our customers define, adopt and implement best practices for onboarding and ongoing delivery of field-ready knowledge, development of measurable skills and observable execution in the field as a set of measurable KPIs and metrics,” said Gopkiran Rao, senior vice president of strategy and go to market at Mindtickle. “Our mix of AI-enhanced technology, mobile-ready learning and coaching applications, integrations and services expertise set us apart and make us the go-to partner for these organizations.”

Strong Growth Across the Business

Customers continue to validate Mindtickle’s Sales Readiness platform with the company growing their Fortune 500 and Global 2000 customer base by 200 percent year over year. Mindtickle now counts four of the largest 15 health and life sciences companies and three of the largest 15 global technology companies as customers. To support this growing list of customers, Mindtickle doubled its headcount, adding more than 110 employees in 2018 across departments like engineering and product management, customer success and sales. In addition, 25 channel and partner organizations were added as official partners to support customers’ sales enablement and readiness initiatives while expanding Mindtickle’s market reach.

Innovating Products and Services to Help Customers Improve Sales Effectiveness and Efficiency

In 2018, Mindtickle released a number of product capabilities that bring additional value to customers:

  • Embedded machine learning (ML) and Artificial Intelligence (AI) to enable administrators and managers to assess rep performance effectively, coach individuals and teams, and prescribe targeted remediation. New capabilities included machine-assisted evaluations such as automatic transcription of virtual role-plays, keyword identification, and machine-assisted seller performance monitoring with quantitative and qualitative scoring.
  • Developed greater capabilities in sales coaching and virtual role-play that give enablement administrators smarter insights into the adoption of coaching and role-play programs and make it easier for managers to provide precise feedback, ensuring consistency across the sales organization
  • Provided new micro-learning and content creation capabilities with advanced support for webcam and screen capture. This capability assists creators in quickly developing and distributing relevant and timely content to teams.
  • Added advanced visual analytics to provide real-time insights into how reps are learning to further evolve their onboarding and enablement process. Radar charts, heat maps and engagement statistics help identify which reps need additional coaching, as well as which programs are most beneficial to targeted learning or remediation for more impactful enablement.
  • Released a next-generation integration platform to seamlessly and automatically create personalized sales readiness paths leveraging data and content from existing human resources (HR) and sales and marketing technology systems. The current platform includes more than 60 pre-developed connectors with HR Management Systems like Workday and BambooHR, CRM systems like Salesforce and Veeva, Content Management Systems like Highspot and Seismic, and content repositories like Microsoft OneDrive, Google Drive, Box and Dropbox.

Industry Recognition

Recently, Aragon Research named Mindtickle a Leader in their Tech Spectrum for Sales Coaching and Learning. The report assessed vendor technologies that enable companies to better train and coach their sales and customer-facing organizations. According to the report, Mindtickle’s platform offers a “coaching framework which offers function and role-specific competency maps in the form of their Sales Capability Index™ that inform personalization of learning paths and coaching.” In addition, they cited Mindtickle’s platform approach which leverages robust integrations to Customer Relationship Management, Sales Enablement, Learning Management Systems and Human Resources Management Systems. They similarly noted that Mindtickle supports micro-learning with native content creation and support for advanced analytics and AI/ML.

In 2018, Mindtickle was recognized by various analyst firms and peer review sites:

  • Gartner listed Mindtickle as a representative vendor in The Hype Cycle for CRM Sales published on July 9, 2018 by Melissa Hilbert and Tad Travis in the Sales Training and Coaching Solutions category saying, “Application leaders supporting sales will implement training and coaching to augment their SFA implementation as these tools support significant increases in their productivity and performance. Training including internal systems and material needed to sell, as well as coaching and evaluating skills, are a part of onboarding as well as continued development of existing sales.”
  • Forrester Research also included Mindtickle as a Sales Readiness Provider in their report, Now Tech: Sales Readiness Tools, Q1, 2018. Author Mary Shea, says, “Gamification drives engagement, and content is served up in snackable chunks: It can take 3 minutes or less to complete a daily training event. These tools are ideal for the multitasking Millennial rep. Continuous reinforcement of concepts is a key differentiator for this segment.”
  • In the winter of 2018, G2 Crowd placed Mindtickle in the Leader category for all segments across four different areas of sales technology which include Sales Training and Onboarding SoftwareSales Enablement SoftwareSales Coaching Software, and Sales Performance Management Software.

*Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

About Mindtickle
Mindtickle provides a comprehensive, data-driven solution for sales readiness and enablement that fuels revenue growth and brand affinity. Its purpose-built applications, proven methodologies, and best practices are designed to drive effective sales onboarding and ongoing readiness. With Mindtickle, company leaders and sellers can continually assess, diagnose and develop the knowledge, skills, and behaviors required to effectively engage customers and drive growth. Companies across a wide range of industries use Mindtickle’s innovative capabilities for on-demand, online training, bite-sized mobile updates, gamification-based learning, coaching and role-play to ensure world-class sales performance. Mindtickle is a global, privately-held company headquartered in San Francisco, CA. Visit them at http://www.Mindtickle.com.

Media Contact:
Public Relations at Mindtickle
pr(at)www.mindtickle.com

Mindtickle Named a Leader in Sales Coaching and Learning Tech Spectrum by Aragon Research

Mindtickle, the leader in Sales Readiness technology, today announced that the company has been positioned as a Leader in the Aragon Research 2019 Tech Spectrum for Sales Coaching and Learning. This research report is intended to help companies differentiate vendor technologies that enable companies to better train and coach their sales and customer-facing departments. Mindtickle offers organizations a complete solution to grow revenue and build their brand by equipping customer-facing teams to be on message and on task.

Download a free copy of the report here: https://www.mindtickle.com/resources/aragon-research-tech-spectrum-sales-coaching-learning/.

“We’re thrilled to be identified as a leader in this space as a result of the value we bring to companies who are ‘customer obsessed.’ Our shared objective is to engage and equip customer-facing teams with the measurable capabilities and behavior required to deliver winning outcomes,” said Gopkiran Rao, senior vice president of strategy and go-to-market at Mindtickle. “We’re seeing continued success in this space because we are addressing strong market demand to accelerate sales onboarding, develop and sustain winning skills, give frontline managers personalized insights and capability to do in-field and virtual coaching, and offer executive management a single, real-time view of sales capability. Our unique mix of technology innovation in micro-learning, virtual coaching and gamification powered by AI and machine learning, and deep expertise in world-class readiness programs are what set Mindtickle apart.”

The first-ever Tech Spectrum for Sales Coaching and Learning examines 14 providers which are addressing the need for specialized platforms that move beyond a “traditional LMS-based approach to onboard, train and coach their sales teams to be the best they can be.” According to the report, Mindtickle’s platform offers a, “coaching framework which offers function and role-specific competency maps in the form of their Sales Capability Index™ that inform personalization of learning paths and coaching.” Mindtickle’s platform approach leverages robust integrations to CRM, SE, LMS and HR platforms, micro-learning with native content creation, and support for advanced analytics and AI/ML.

“The skills needed to sell and to convey product knowledge, particularly constantly changing information, means that sales people need to constantly be learning and practicing their delivery,” said Jim Lundy, founder and CEO of Aragon Research. “Sales coaching and learning is breaking away from corporate learning, and providers like Mindtickle are providing enterprises with more real-time learning, more real-time coaching, better analytics and a better mobile experience.”

About Mindtickle
Mindtickle provides a comprehensive, data-driven solution for sales readiness and enablement that fuels revenue growth and brand affinity. Its purpose-built applications, proven methodologies, and best practices are designed to drive effective sales onboarding and ongoing readiness. With Mindtickle, company leaders and sellers can continually assess, diagnose and develop the knowledge, skills, and behaviors required to effectively engage customers and drive growth. Companies across a wide range of industries use Mindtickle’s innovative capabilities for on-demand, online training, bite-sized mobile updates, gamification-based learning, coaching and role-play to ensure world-class sales performance. Mindtickle is a global, privately-held company headquartered in San Francisco, CA. Visit them at http://www.Mindtickle.com.

Media Contact:
Public Relations at Mindtickle
pr(at)mindtickle(dot)com

Aragon Research Disclaimer: Aragon Research does not endorse vendors, or their products or services that are referenced in its research publications, and does not advise users to select those vendors that are rated the highest. Aragon Research publications consist of the opinions of Aragon Research and Advisory Services organization and should not be construed as statements of fact. Aragon Research provides its research publications and the information contained in them “AS IS,” without warranty of any kind.

Source: Aragon Research “The Aragon Research Tech SpectrumTM for Sales Coaching and Learning, 2019” by Jim Lundy, February 19, 2019.

Mindtickle Partners with Healthcare Sales Performance for Sales Readiness in the Life Sciences Industries

Partners to showcase solution for Sales Readiness at 12th Annual Medical Device & Diagnostic Sales Training and Development event.

SAN FRANCISCO — February 26th, 2019—Mindtickle, the leader in Sales Readiness technology, today announced a partnership with Healthcare Sales Performance (HSP) to help medical device, diagnostic and life science companies increase gross sales, improve team productivity and reduce onboarding and training costs. Through developing, training, coaching and measuring selling behaviors, the partnership enables more efficient and effective sales coaching, boosts new hire productivity and enhances product launches, events and training programs resulting in field effectiveness for life sciences companies.

“We are thrilled to announce our partnership with Mindtickle. As the healthcare market shifts, it puts pressure on sales organizations to adapt in order to be competitive,” Matt Switzer, co-founder and sales consultant at Healthcare Sales Performance. “That’s why we are so excited to be able to deliver a combination of healthcare-specific methodology, coaching effectiveness and performance analytics to our Life Sciences customers. Our customers will be able to impact sales results with relatively minimal resources and amazing speed of execution.”

The healthcare buying process has changed dramatically and manufacturers can no longer rely on sales relationships to navigate the healthcare buying process, as decisions are less clinical and more economical in nature. BioPharma and Medical Technology manufacturers and distributors must connect sales competencies, knowledge, messaging and skill, and align that with hospital structure, buying process, to reach healthcare customers. The partnership of HSP and Mindtickle offers an industry-specific commercial readiness solution for knowledge transfer, front-line manager coaching and reinforcement that allows reps to be competitive in the markets and close more sales

“There’s a perfect storm of market forces ranging from the increasing power of IDN and group-based purchasing to reliance on clinical evidence impacting the buying the hospital process. Reps must be continuously readied with online learning and coaching to have value-driven conversations tied to patient outcomes. This requires a modern approach blending technology and experiences to guide life sciences companies on the right mix of skills and behaviors to make salespeople successful,” said Gopkiran Rao, senior vice president of strategy and go to market at Mindtickle. “With HSP and Mindtickle, life sciences companies can measurably drive the knowledge, capabilities, and engagement required to drive better outcomes.”

Mindtickle is pleased to be a Gold Sponsor of the 12th Annual Medical Device & Diagnostic Sales Training and Development event, February 26-27 at the Sheraton Charlotte in North Carolina. Tom Griffin, Sr. Director, Commercial Strategy Execution at Endologix will be joined by Pam Switzer from HSP for a discussion on Wednesday the 27th entitled Blended Learning Best Practices That Boost Knowledge Retention. In this session, attendees will learn from Endologix about their journey in transforming key commercial readiness and related sales training initiatives across sales onboarding, product launches, field updates and how they put their sales training strategy on a modern footing. The presentation will showcase the programs, methodologies, and a new partnership that combines healthcare sales methodology with sales enablement and readiness technology.

For more information about the partnership and joint solution, you can learn more here.

About Healthcare Sales Performance

Healthcare Sales Performance (HSP), Inc. is a research, training and sales performance company committed to the advancement of healthcare through supporting the introduction of innovation to the marketplace. For over 25 years, HSP has consulted with the generators of healthcare innovation and healthcare providers to improve collaboration, adoption of change and outcomes for vendors, health systems and patients.

About Mindtickle

Mindtickle provides a comprehensive, data-driven solution for sales readiness and enablement that fuels revenue growth and brand affinity. Its purpose-built applications, proven methodologies, and best practices are designed to drive effective sales onboarding and ongoing readiness. With Mindtickle, company leaders and sellers can continually assess, diagnose and develop the knowledge, skills, and behaviors required to effectively engage customers and drive growth. Companies across a wide range of industries use Mindtickle’s innovative capabilities for on-demand, online training, bite-sized mobile updates, gamification-based learning, coaching and role-play to ensure world-class sales performance. Mindtickle is a global, privately-held company headquartered in San Francisco, CA. Visit them at www.Mindtickle.com.

 

Media Contact:

Public Relations at Mindtickle

[email protected]

Mindtickle Announces Partnership with Corporate Visions to Enhance Virtual Sales Training

Mindtickle, the leader in sales readiness and enablement technology, today announced a partnership with Corporate Visions, the leading marketing and sales messaging and skills training company, to better prepare sales teams for conversations that acquire customers and expand their businesses. As organizations seek to maximize revenue and drive brand affinity, they’re looking to better enable and prepare their sales representatives to engage customers in unique and valuable ways. The combination of messaging, content and skills training led by Corporate Visions and powered by Mindtickle delivers just-in-time, situational learning and support while maximizing sales’ time in the field connecting with customers and prospects.

“The Mindtickle and Corporate Visions partnership provides customers with a proven, modern training approach to develop overall sales competency and customer-facing capabilities while generating rich insights on their ability to have effective sales interactions,” said Gopkiran Rao, senior vice president of strategy and go to market at Mindtickle. “Mindtickle believes that nothing is more important to a company’s ability to grow revenue and build a brand than enabling every customer-facing team to be on message and on task every time they interact with a prospect or customer. Our collaboration with Corporate Visions is focused on maximizing the skill curve by applying innovative technology to powerful content for systematic skill development and in-field execution. The partnership with Corporate Visions also enables us to reach a broader set of organizations and help these customers achieve that goal.”

In order to achieve long-term retention of knowledge and skills, Corporate Visions and Mindtickle apply a globally scalable, multi-touch, online program for learning, checking, practicing, coaching and ongoing reinforcement. The approach is more comprehensive and flexible than the traditional live event- or virtual event-based training. The improved impact is evidenced by recent randomized, dual variant field tests showing this new virtual approach significantly improves the confidence level of salespeople to leverage new skills and produces similar levels of measurable impact in areas such as pipeline creation and closed-won deals.

“By leveraging the Corporate Visions content with the Mindtickle platform, we can confidently incorporate more virtual training into our development and certification programs without sacrificing impact and effectiveness,” said Denise Freier, chief executive officer of the Strategic Account Managers Association. “It provides us with an always-on alternative to calendar-based, classroom training which helps busy sales leaders participate when it works best for them when they need it most, and regardless of where they are in the world.”

Mary Shea, Ph.D., Forrester Research Principal Analyst, writes in the report Now Tech: Sales Readiness Tools, Q2 2018, published on March 28, 2018, that, “As the bar continues to rise for salespeople, B2B marketing and sales leaders must modernize training for their sellers. Event-based sales training falls short for all constituents. This approach is time-consuming, expensive, and lacks analytics.”

“Traditional training approaches and programs take reps out of the field longer and consume more resources than companies feel they can afford. This new approach provides an option that is more efficient and is starting to demonstrate, when properly employed, it can be more effective than classroom events,” said Tim Riesterer, chief strategy officer at Corporate Visions. “This means companies can do more training, as well as stand up programs more quickly and for more people when they need to launch a strategic initiative like a new product, a price increase, key messaging, competitive response or critical skills refresh.”

About Mindtickle
Mindtickle provides a comprehensive, data-driven solution for sales readiness and enablement that fuels revenue growth and brand affinity. Its purpose-built applications, proven methodologies, and best practices are designed to drive effective sales onboarding and ongoing readiness. With Mindtickle, company leaders and sellers can continually assess, diagnose and develop the knowledge, skills, and behaviors required to effectively engage customers and drive growth. Companies across a wide range of industries use Mindtickle’s innovative capabilities for on-demand, online training, bite-sized mobile updates, gamification-based learning, coaching and role-play to ensure world-class sales performance. Mindtickle is a global, privately-held company headquartered in San Francisco, CA. Visit them at http://www.Mindtickle.com.

About Corporate Visions, Inc.
Corporate Visions is a leading marketing and sales messaging, tools and training company that helps global B2B companies create more sales opportunities, win more deals and increase sales profitability by improving the conversations salespeople have with customers. Companies engage Corporate Visions in three areas: developing differentiated messages that concentrate on customer needs; deploying tools that support critical steps in the buying cycle, and delivering sales skills training that enables salespeople to capture more value.

Media Contact:
Public Relations at Mindtickle
pr(at)mindtickle(dot)com

Mindtickle Successfully Completes SOC 2 Type II Audit Upholding Commitment to Information Security and Scalability

Mindtickle, the leader in sales readiness and enablement, today announced completion of the Service Organization Controls (SOC) 2 Type II audit for their Sales Readiness platform. This audit highlights the company’s ongoing commitment to customer data protection and security. Mindtickle has also worked with independent auditors to ensure compliance with regulatory requirements set by General Data Protection Regulation (GDPR), and the EU-U.S. and Swiss-U.S. Privacy Shield Frameworks. These achievements are both significant to the market and represent Mindtickle’s ongoing commitment to enterprise assurance and support.

“Mindtickle’s commitment to the gold standard for information security, systems availability and data confidentiality is key to acquiring and working with Fortune 500 and Global 2000 companies,” said Deepak Diwakar, chief technology officer and chief information security officer at Mindtickle. “We have implemented strong privacy and data security processes and controls to fully comply with our obligations as a data processor and to help our customers meet their obligations as data controllers. We remain committed to complying with new controls and regulations as they continue to evolve. In addition to our highly scalable architecture, our approach to data protection and privacy are just some of the many reasons why brand name customers rely on Mindtickle for their revenue-critical Sales Readiness initiatives.”

The report and testing, conducted by KPMG, provides confirmation of best practices around corporate infrastructure, internal processes, technology infrastructure, data privacy, and security. This confirmation is the result of a continuous audit which included an exhaustive testing of more than 200 controls over a six-month period. The audit report contains no qualifications and confirms that Mindtickle has put best-in-class controls in place, which meet the Trust Services Principles and Criteria for Security, Availability, and Confidentiality.

In the report, Resilient IT Infrastructure Delivery: Find Weaknesses in Service Delivery, published by Gartner, written by Mark Jaggers, Andrew Lerner and Bob Gill on January 23, 2018, it states that, “When evaluating solution providers, ask about their disaster recovery and data protection capabilities, exercise schedules and results, along with the frequency with which these results are audited. As many solution providers also are audited for operational processes and controls, ask to examine any audit findings that can validate their claims, such as the American Institute of CPAs (AICPA) SOC 2 Type 2 report or an ISO 27001 findings.”

About Mindtickle
Mindtickle provides a comprehensive, data-driven solution for sales readiness and enablement that fuels revenue growth and brand affinity. Purpose-built applications, proven methodologies, and best practices are designed to drive effective sales onboarding and ongoing readiness. With Mindtickle, company leaders and sellers can continually assess, diagnose and develop the knowledge, skills, and behaviors required to effectively engage customers and drive growth. Companies across a wide range of industries use Mindtickle’s innovative capabilities for on-demand, online training, bite-sized mobile updates, gamification-based learning, coaching and role-play to ensure world-class sales performance. Mindtickle is a global, privately-held company headquartered in San Francisco, CA. Visit them at http://www.Mindtickle.com.

Media Contact:
Mindtickle Public Relations
pr(at)www.mindtickle.com