Cookie Policy

Last Updated: October 25, 2024

This Cookie Policy describes how Mindtickle, Inc. and its affiliates use cookies and other similar technology on the Mindtickle platform provided to customers as part of Subscription Services.

This policy explains what cookies are, how we use them, the types of cookies we use, i.e., the information we collect using cookies and how that information is used, and how to manage the cookie settings.

What is a Cookie?

Cookies are text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help the website function correctly, make it more secure, provide a better user experience, understand how the website performs, and analyze what works and where it needs improvement.

How do we use cookies?

As with most online services, the Mindtickle platform uses first-party and third-party cookies for several purposes. First-party cookies are necessary to provide correct functionality and typically do not collect any of your personally identifiable data.

The third-party cookies are mainly for understanding performance and interactions, keeping the services secure, providing marketing website advertisements that are relevant to you, and, all in all, providing you with a better and improved user experience and helping speed up your future interactions with our website and the Mindtickle platform.

Type of cookies we use

  1. Necessary – Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.
  2. Functional – Functional cookies help perform certain functionalities like sharing the website’s content on social media platforms, collecting feedback, and other third-party features.
  3. Performance – Performance cookies are used to understand and analyze the key performance indexes of the website, which helps in delivering a better user experience for the visitors.
  4. Analytics – Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.

List of cookies we use on the Mindtickle Platform

CategoryCookie NameDurationCookie Description
NecessarylsCname-prod1 hourMindtickle uses this cookie to redirect the user to the production instance of the Customer hosted on the Mindtickle Platform.
Necessarymts2 hoursCookie used by Mindtickle Platform for authentication and session management across newer frontend frameworks.
NecessaryMTC1 secondMindtickle platform uses this cookie for maintaining flag value related to user session management
NecessaryPlay_sessionSessionSession cookie used by play framework utilized by Mindtickle Platform’s legacy components.
NecessaryqueryParamsNever ExpiresThis cookie is used to store URL parameters (query strings) temporarily during a user’s session. It helps to track important information like campaign codes, user preferences, or referral data that may be passed through the URL. This cookie ensures that the parameters are retained and utilized across different pages of the website for functional purposes, such as maintaining session-specific details or personalizing user experience.
Necessary_csrf-prod30 daysCross-site request forgery (also known as CSRF) is a web security vulnerability that allows attackers to induce users to perform actions they do not intend to perform. This cookie stores a unique token such that an attacker is not able to perform an operation in a web application on behalf of a user without their explicit consent.
Necessaryconnect.sidSessionSession cookie used by Mindtickle Call AI to maintain session id utilized for communication with API gateway.
NecessaryNTPClockOffset7 daysThis cookie is used for clock synchronization between computer systems over packet-switched, variable-latency data networks.
Functional_localeSessionLanguage selection and the choice made by the users in their profile. The Mindtickle platform pages are served in the language specified by the cookie value.
Functional_fw_crm_v365 daysThis cookie holds the tracker id Freshworks, used to identify the user who is coming back onto the chat widget on the admin site.
Functional_x_wSessionUsed by our Freshdesk help system to store information about data related to tracking a help ticket
Functional_helpkit_sessionSessionUsed by our Freshdesk help system to store information about data related to tracking a help ticket.
FunctionalEXP-feature1 dayThis cookie is used instead of feature flag to avoid its code cleanup after General Availability of a feature or enhancement. It changes the request URL for the application for loading code for new feature.
Functionaldd_cookie_test_*1 minuteTemporary cookie created by Datadog to test whether the browser supports cookies creation and appropriate permissions are enabled for cookie support.
Functionallearner_maintenance_*30 daysThis cookie is used by Mindtickle platform to show banner message on the learning site and admin site which is used to communicate important messages including but not limited to scheduled maintenance, ongoing platform availability issues, etc.
Functionalwfx_unq100 daysThis cookie is set by Whatfix identify a user.
Performance_mt_sp_id.e330400 daysMixpanel provides the cookie for the purpose of platform event monitoring and analytics. The insights generated help to timely identify any probable performance issues.
Performance_mt_sp_ses.e33030 minsMixpanel provides the cookie for the purpose of platform event monitoring and analytics. The insights generated help to timely identify any probable performance issues.
PerformanceCoachingSnowplowCollectorCookieName365 daysThis cookie from Snowplow is used for sending platform events data to Mixpanel. Mixpanel is used for generating insights through platform platform event monitoring used to timely identify any probable performance issues.
Performancemp_*_mixpanel365 daysMixpanel provides the cookie for the purpose of platform event monitoring and analytics. The insights generated help to timely identify any probable performance issues.
PerformanceContentSnowplowCollectorCookieName365 daysThis cookie from Snowplow is used for sending platform events data to Mixpanel. Mixpanel is used for generating insights through platform platform event monitoring used to timely identify any probable performance issues.
Performance_dd_s15 minsThis cookie from Datadog is used for performance monitoring, error management, and analytics. It registers the website’s speed and performance. This function can be used in context with statistics and load-balancing.
Analyticsfs_uid365 daysCreates a unique anonymized user ID used by Fullstory to record user session events for issue tracking, debugging, and analytics.
Analyticsfs_lua30 minsCaptures the timestamp of the last user action. It is used to assist with the FullStory session lifecycle, ensuring user activity extends the session.

Last Updated: January 25, 2024

This Cookie Policy describes how Enable Us (by Mindtickle) and its affiliates use cookies and other similar technology on its marketing website located at the following link – https://www.enableus.com/.

This policy explains what cookies are, how we use them, the types of cookies we use, i.e., the information we collect using cookies and how that information is used, and how to manage the cookie settings.

What is a Cookie?

Cookies are text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help the website function correctly, make it more secure, provide a better user experience, understand how the website performs, and analyze what works and where it needs improvement.

How do we use cookies?

As with most online services, our website use first-party and third-party cookies for several purposes. First-party cookies are necessary to provide correct functionality and typically do not collect any of your personally identifiable data.

The third-party cookies are mainly for understanding performance and interactions, keeping the services secure, providing marketing website advertisements that are relevant to you, and, all in all, providing you with a better and improved user experience and helping speed up your future interactions with our website and the Mindtickle platform.

Type of cookies we use

  1. Necessary – Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.
  2. Functional – Functional cookies help perform certain functionalities like sharing the website’s content on social media platforms, collecting feedback, and other third-party features.
  3. Analytics – Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.
  4. Advertisement – Advertisement cookies are used to provide visitors with customized advertisements based on the pages you visited previously and to analyze the effectiveness of the ad campaigns.

List of cookies we use on the Mindtickle Platform

CategoryDomainCookie NameDurationCookie Description
Necessary.linkedin.comli_gc6 monthsThis cookie is set by LinkedIn to store cookie consent preferences.
Functional.hubspot.com__cf_bm1 hourThis cookie is set by Cloudflare to support Cloudflare Bot Management.
Functional.linkedin.comlidc1 dayThis cookie is used by LinkedIn to set the lidc cookie to facilitate data center selection.
Functional.g2crowd.com__cf_bm1 hourThis cookie is set by Cloudflare to support Cloudflare Bot Management.
Functionalwww.g2.comAWSALBCORS7 daysThis cookie is set by Amazon Web Services for load balancing.
Functionalwww.g2.com__cf_bm1 hourThis cookie is set by Cloudflare to support Cloudflare Bot Management.
Functional.grow.clearbitjs.com_cfuvidsessionThis cookie is set by Cloudfare to distinguish individual users to apply Cloudflare WAF Rate Limiting Rule.
Functional.g2.comAWSALB7 daysThis is an an application load balancer cookie set by Amazon Web Services to map the session to the target.
Functional.hubspot.com_cfuvidsessionThis cookie is set by Cloudfare to distinguish individual users to apply Cloudflare WAF Rate Limiting Rule.
Analyticstracking.g2crowd.com_session_id14 daysThis cookie is set by G2 for storing a unique session ID that tracks visitors’ navigation for website improvement purposes.
Analytics.enableus.com_gcl_au3 monthsThis cookie is set by Google Tag Manager to experiment with the advertisement efficiency of websites using their services.
Analytics.enableus.com__q_state_NDfhNaW4kM53Cmmy1 year 1 month 4 daysThis cookie set by Qualified contains attributes identifying the website visitor and their interaction with the Qualified Chat Messenger.
Analytics.enableus.com_ga_*1 year 1 month 4 daysThis cookie is set by Google Analytics to store and count page views.
Analytics.enableus.com_ga1 year 1 month 4 daysThis cookie is set by Google Analytics to calculate visitor, session and campaign data and track site usage for the site’s analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors.
Analytics.enableus.com_gid1 dayThis cookie is set by Google Analytics to store information on how visitors use a website while also creating an analytics report of the website’s performance. Some of the collected data includes the number of visitors, their source, and the pages they visit anonymously.
Analytics.enableus.com_gat_UA-*1 minuteThis cookie is set by Google Analytics for user behaviour tracking.
Analytics.enableus.comfs_lua1 hourThis cookie is set by FullStory and captures the timestamp of the last user action. It is used to assist with the FullStory session lifecycle, ensuring user activity extends the session.
Analytics.enableus.comfs_uid1 yearThis cookie is set by Fullstory used to track the user across sessions and pages.
Analytics.enableus.com_hjIncludedInSessionSample_33727021 hourThis cookie is set by Hotjar to determine if a user is included in the data sampling defined site’s daily session limit.
Analytics.enableus.com_hjSessionUser_*1 yearThis cookie is set by Hotjar to ensure that data from subsequent visits to the same site are attributed to the same user ID.
Analytics.enableus.com_hjSession_*1 hourThis cookie is set by Hotjar to ensure that subsequent requests in the session window are attributed to the same session.
Analytics.linkedin.comAnalyticsSyncHistory1 monthThis cookie is set by Linkedin to store information about the time a sync took place with the lms_analytics cookie.
Analyticsenableus.com_fs_uidneverThis cookie is set by Fullstory to create a unique anonymized user ID and used by Fullstory to record user session events for issue tracking, debugging, and analytics.
Analytics.g2.com_g2_session_idsessionThis cookie is used by G2 to set a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes.
Analyticswww.g2.comevents_distinct_idsessionThis cookie is set by G2, which sets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes.
Advertisement.doubleclick.nettest_cookie15 minuteThis cookie is set by doubleclick.net to determine if the user’s browser supports cookies.
Advertisement.linkedin.comli_sugr3 monthsThis cookie is set by LinkedIn to collect user behaviour data to optimise the website and make advertisements on the website more relevant.
Advertisement.linkedin.combcookie1 yearThis cookie is set by LinkedIn from LinkedIn share buttons and ad tags to recognize browser IDs.
Advertisement.linkedin.comUserMatchHistory1 monthThis cookie is set by LinkedIn for LinkedIn Ads ID syncing.
Advertisement.www.linkedin.combscookie1 yearThis cookie is set by LinkedIn to store performed actions on the website.