Description of Customer Education Services

1. Registration for In-person Workshop:
Mindtickle will deliver In-Person Workshop as described in registration form that would be shared by Mindtickle subject to the payment of required fees by the Customer, if any. Registrations for In-person Workshop are subject to availability and may close earlier than posted deadlines. 

2. Accelerator Program:
Mindtickle will deliver Advisory services (“Accelerator Program”) as described in the registration materials subject to the customer meeting the entry criteria outlined in the registration form. Private Accelerators will be scheduled subject to success specialist and customer availability. Public Accelerators follow the same rules as Virtual Workshops and In-Person Workshops.

3. Mindtickle Workshop/ Accelerator Program Code of Conduct:
Mindtickle provides a harassment-free experience for everyone. Customer is required to comply with the Mindtickle Workshop/ Accelerator Program Code of Conduct, specified below.

Customer agrees to:

• undergo reasonable security search if requested upon entry (for in person sessions):
• maintain a respectful attitude towards others:
• secure your belongings (for in person sessions):
• wear badge at all times while at the In-person Workshop (if applicable):
• notify Mindtickle immediately if there is a situation that looks concerning or could be dangerous.
• maintain a respectful attitude towards others:
• not to discriminate others based on race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, military status or any other basis:
• not to behave or carry any material that poses a threat to other attendees:
• comply with applicable law.

Mindtickle reserve the rights to ask Customer to leave the In-person Workshop if Customer’s behaviour causes concern for the safety or security of other attendees or if Customer do not follow the Mindtickle In-person Workshop Code of Conduct. If Mindtickle denies entry to Customer or require Customer to leave for this reason, Customer will not receive a refund.

4. Customer Information.
Information on how Mindtickle collect, process, and use Customer personal information collected at the Accelerator or Workshop is included in the Mindtickle Privacy Policy available at the Privacy Policy (“Privacy Policy”). Customer consents to the collection, use, and disclosure of the information. Customer voluntarily provides in connection with the Accelerator or Workshop by Mindtickle in accordance with the Privacy Policy. Additionally, by submitting your information during the Accelerator or Workshop registration process, Customer agrees that Mindtickle and its event partners (if any) may send Accelerator or Workshop related information. 

5. License to use Material. 
Mindtickle may carry out photography, filming, and recording at the In-person Accelerator or Workshop from time to time. By participating in the In-person Accelerator or Workshop, Customer grants permission to Mindtickle to take video/photographs containing Customer image in photographs, video and/or sound recordings. Customer grants irrevocable, perpetual, worldwide, royalty-free, without any payment the right and license to use, reproduce, modify, and distribute all and any part of the following items (“Material”) for marketing purposes relating to our business:

1. Customer’s testimonials (written or recorded) and/or case studies provided by Customer to Mindtickle or recorded by Mindtickle while at the In-person Accelerator or Workshop:
2. Customer’s name and the Organization/Company name and logo provided to Mindtickle, to identify Customer and Organization/Company as the In-person Accelerator or Workshop attendee:
3. film, recording or photograph of Customer’s attendees at the event.

6. Cancellation and refund.

1. Customer may cancel registration for Accelerator or Workshop 3 calendar days prior to the start date of In-person Workshop. Customer may be entitled to receive a refund of In-person Accelerator or Workshop registration fees paid (if any) if a cancellation request is received 3 calendar days prior to the start date. Cancellations received after this date will not be refunded. No refunds will be provided on failure to attend an event and Customer will be subject to payment in full of the original fee.
2. Mindtickle may cancel the Virtual or In-Person Accelerator or Workshop at any time with prior notice to Customer for reasons such as availability or suitability of venue or facilitators. Subject to Clause 7 (Force Majure) hereinbelow, if Mindtickle cancels the Virtual or In-person Workshop for no fault of Customer, Mindtickle will issue a refund of fee, if any.

7. Limitations of Liability.
IN NO EVENT MINDTICKLE WILL BE LIABLE UNDER ANY CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHER THEORY FOR ANY (i) INDIRECT, EXEMPLARY, LOST PROFITS, LOST OPPORTUNITY, LOST REVENUE, LOST DATA, LOSS OF BUSINESS, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES; (ii) FOR ANY MATTER BEYOND OUR REASONABLE CONTROL, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGE. IN ANY CASE, OUR AND OUR AFFILIATES’ AGGREGATE LIABILITY UNDER THESE TERMS WILL NOT EXCEED USD 100.

8. Force Majeure.
Neither party will be responsible for failure or delay of performance if caused by an act of nature, war, hostility or sabotage; an electrical, internet, or telecommunication outage that is not caused by the obligated party; government restrictions (including the denial or cancellation of any export or other license); or other event outside the reasonable control of the obligated party.

9. Governing Law.
Any action, claim, or dispute between the parties will be governed by California law, excluding its conflicts of law provisions, and controlling U.S. federal law; and the parties agree to the exclusive jurisdiction of and venue in the state and federal courts California. In the event In-person Workshop is conducted in India, the parties agree to the laws of India and exclusive jurisdiction of the courts in Pune.