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Explore how Mindtickle prioritizes data privacy, compliance, and security to deliver a trusted and reliable platform for your business.
Standard for implementing and continually improving processes using Information Security Management System (ISMS)
Standard for safeguarding personal data and ensuring compliance with data protection laws through Privacy Information Management System (PIMS)
Standard for operational resilience and recovery during disruptive incidents through Business Continuity Management System (BCMS)
Standard for protecting cloud environments with information security techniques addressing evolving threats and risks
Standard for safeguarding personal information in public clouds considering privacy principles and regulatory compliance
AICPA Service Organization Control Report on Security, Privacy, Availability, and Confidentiality based on Trust Service Principles
Executive summary of SOC 2 Report demonstrating control effectiveness and management assertion
EU General Data Protection Regulation (GDPR) for Data Protection and Privacy of EU Individuals and Export of Personal Data
California Consumer Privacy Act (CCPA) for Data Privacy and Consumer Protection of California Residents
The Data Protection Act (DPA) 2018 is the United Kingdom’s (UK) implementation of the General Data Protection Regulation (GDPR)
US FDA Regulation for Controls on Computer Systems used in Electronic Records in support of GxP-regulated Activities
US Health Insurance Portability and Accountability Act for Data Privacy and Security of Protected Health Information
Voluntary Product Accessibility Template (VPAT) for demonstrating conformance with Accessibility Standards
Security, Trust and Assurance Registry (STAR) Level 1 Certified with Cloud Security Alliance for Transparency and Security of Cloud Controls
Data Privacy Framework (DPF) Program Certified for Transfer of Data from EU, UK and Switzerland to United States
SEC Rule 17a-4 regulation issued by the U.S. Securities and Exchange Commission and mandated by FINRA for dealer-brokers
Mindtickle is hosted on a highly secure Amazon Web Service (AWS) cloud infrastructure with best-in-class security processes and comprehensive compliance programs such as Cloud Security Alliance, SOC1, SOC2, ISO 27001, ISO 27017, ISO 27018, PCI DSS, FIPS, GxP, HIPAA and NIST.
Automatic data distribution across multiple availability zones across regions provides replication and scalability across the platform for low latency and accelerated delivery of content; and ensures preparedness towards responding to business continuity events and disasters.
Our infrastructure and platform are guarded with advanced Distributed Denial of Service (DDoS) protection for always-on detection and automatic in-line mitigations that provide protection against all known infrastructure attacks to minimize application downtime and latency.
Extensive security measures are installed for intelligent threat monitoring, ongoing intrusion detection, automated code scanning, periodic vulnerability assessments, and penetration testing, regular privacy reviews, and health monitoring through dashboards and alerting.
Customer information is protected using cryptographic security for data in transit using HTTPS through Transport Layer Security (TLS) protocol to safeguard from eavesdroppers and for data at rest with Advanced Encryption Standard (AES) to protect from unauthorized disclosure.
Stringent security controls are offered to customers to enable secure Single Sign-On (SSO) integration through SAML 2.0, setup account password complexity, configure email domain restrictions for platform access, and granular role-based access control.
To meet our contractual and regulatory compliance obligations toward security and customers’ data protection, we have implemented detailed controls through a security policy. Our security policy comprehensively covers all the areas of the security program and processes implemented at organizational, technical, and cloud infrastructure levels for data protection.
Mindtickle platform is designed to ensure privacy by default, allowing protection and control of customer and user personal data through powerful user data management functionalities, log pseudonymization, data subject rights, transparent data breach disclosures, and data retention policy.
In alignment with our commitment to protect the data our customers have entrusted to us, we are promoting a culture of responsible disclosure of vulnerabilities that affects the security and privacy of our platform and its users.
Mindtickle has reviewed the content player pages of the platform to provide accessibility features towards Americans with Disability Act (ADA) and Section 508. The platform follows some of the best industry practices around accessibility standards including Web Content Accessibility Guidelines (WCAG) and Web Accessibility Standards (WAS).
Mindtickle has its presence in all leading vendor cyber security assessment platforms to ensure hassle-free onboarding compliant with your third-party procurement process. We are available on SafeBase, SecurityScorecard, Whistic, CyberGRX, ThirdPartyTrust, Panorays, Conveyor, Openli, and ComplianceRank.
Mindtickle is certified for compliance with EU-U.S. and Swiss-U.S. Data Privacy Framework (DPF), along with its UK Extension, which were developed by U.S. Department of Commerce and the European Commission, UK Government, and Swiss Federal Administration.
Data Privacy Framework provides us with a reliable mechanism for personal data transfers to the United States from the European Union, United Kingdom, and Switzerland while ensuring data protection that is consistent with EU, UK, and Swiss law.
Our Data Privacy Framework compliance certification along with participation status, the purpose of data collection, and dispute resolution mechanism can be accessed here.
Explore how Mindtickle’s robust security measures, regulatory adherence, and transparency empower your business with privacy, reliability, and peace of mind
Mindtickle implements strong encryption, secure storage, and compliance with global standards (GDPR, CCPA) to protect sensitive data and maintain privacy
The platform adheres to key regulations and conducts regular audits, minimizing legal risks and ensuring continuous compliance with industry standards.
Mindtickle’s disaster recovery plans, real-time threat monitoring, and proactive security measures ensure uninterrupted service and safeguard against data breaches.
Mindtickle builds trust by ensuring transparency and accountability in its operations through clear security documentation, fine-grained access controls, and end-to-end encryption.
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At the end of the day, Mindtickle was ultimately the best choice based on the features, based on the pricing, and ultimately the customer service that we were given throughout the sales process.
Andrew Dorcas
Senior VP, Sales & Strategy, ARHT
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At the end of the day, Mindtickle was ultimately the best choice based on the features, based on the pricing, and ultimately the customer service that we were given throughout the sales process.
Andrew Dorcas
Senior VP, Sales & Strategy, ARHT
This report provides a concise summary of our adherence to the Trust Service Principles, control effectiveness, and management’s assertion for broader distribution.
Mindtickle undergoes the SOC 3 audit on an annual basis, and you can access this publicly available report here.
Mindtickle is fully compliant with General Data Protection Regulation (GDPR), a European Union (EU) law on data protection and privacy for all individuals within the EU and the European Economic Area (EEA) and their personal data exported outside the EU and EEA.
This third-party assurance audit is performed on an annual basis to obtain an independent opinion on the suitability of the design and operating effectiveness of the implemented controls. Our SOC2 Type 2 report can be shared on request with customers and prospects.
The Commission Implementing Decision (EU) 2021/914 of 4 June 2021 to transfer personal data to third countries under Regulation (EU) 2016/679 of the European Parliament and the Council published New Standard Contractual Clauses (SCCs, also known as Model Contractual Clauses) to help safeguard European personal data.
Mindtickle has incorporated the new SCCs into our Data Processing Addendum to help protect our customers’ data and meet the requirements of European privacy legislation.
We offer GDPR-compliant Data Processing Addendum (DPA) to provide our customers privacy protection assurance and to comply with our obligations as a Data Processor and help our customers meet their obligations as the Data Controllers. More details on our GDPR compliance can be accessed here.
Mindtickle is certified for compliance with EU-U.S. and Swiss-U.S. Data Privacy Framework (DPF), along with its UK Extension, which were developed by U.S. Department of Commerce and the European Commission, UK Government, and Swiss Federal Administration.
Our Data Privacy Framework compliance certification along with participation status, the purpose of data collection, and dispute resolution mechanism can be accessed here.
Mindtickle is compliant with U.S. Health Insurance Portability and Accountability Act of 1996 (HIPAA) and undergoes an annual third-party HIPAA assessment to review our controls around privacy of individually identifiable health information as defined in the Privacy Rule and security of Electronic Protected Health Information as defined in the Security Rule.
Our HIPAA compliance report can be shared upon request with customers and prospects. We also offer HIPAA-compliant Business Associate Agreement (BAA) to our customers who are subject to HIPAA.
U.S. Securities and Exchange Commission (SEC) Rule 17a-4 outlines the requirements for broker-dealers that fall under the Financial Industry Regulatory Authority (FINRA) jurisdiction to create, preserve and furnish a comprehensive record of each securities transaction.
Mindtickle helps customers in the financial services industry to meet the applicable FINRA compliance requirements. We have implemented technical and organizational measures to comply with the SEC Rule 17a-4 clause around data retention, indexing, accessibility, and format.
The Standardized Information Gathering (SIG) questionnaire, developed by Shared Assessments, offers a comprehensive set of questions to evaluate service providers’ risk controls. Organizations widely use SIG to manage their Third-Party Risk Management (TPRM) programs.
Mindtickle has assisted multiple customers in their TPRM compliance journey by providing information as necessary for the SIG questionnaire and associated documentation. Our SOC2 controls are aligned to meet the compliance obligations set forth by the SIG questionnaire.
Mindtickle has completed the CSA Consensus Assessments Initiative Questionnaire (CAIQ), which provides visibility into Mindtickle’s processes and practices followed to ensure security, confidentiality, and integrity of customer information. You can access Mindtickle’s registry entry here.
The Standardized Information Gathering (SIG) questionnaire, developed by Shared Assessments, offers a comprehensive set of questions to evaluate service providers’ risk controls. Organizations widely use SIG to manage their Third-Party Risk Management (TPRM) programs.
Mindtickle has assisted multiple customers in their TPRM compliance journey by providing information as necessary for the SIG questionnaire and associated documentation. Our SOC2 controls are aligned to meet the compliance obligations set forth by the SIG questionnaire.
We have thoroughly documented our responses to the VSA full questionnaire to provide visibility into our security, privacy, and compliance practices. This VSA assessment report, along with the supporting evidence, can be shared with customers and prospects upon request.
Explore how Mindtickle’s robust security measures, regulatory adherence, and transparency empower your business with privacy, reliability, and peace of mind
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USE CASE
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As the global leader in revenue enablement, Mindtickle delivers a cloud platform that leading enterprises across the globe trust for business-critical services.
Industry-leading cloud infrastructure
Mindtickle is hosted on a highly secure Amazon Web Service (AWS) cloud infrastructure with best-in-class security processes and comprehensive compliance programs
Globally Distributed Infrastructure
Mindtickle’s automatic data distribution across multiple regions ensures scalability, low latency, and faster content delivery. It also supports business continuity and disaster recovery.
Advanced DDoS Protection
Mindtickle’s infrastructure is equipped with advanced DDoS protection, offering always-on detection and automatic mitigation to safeguard against infrastructure attacks, minimizing downtime and latency.
Industry-leading cloud infrastructure
Mindtickle is hosted on a highly secure Amazon Web Service (AWS) cloud infrastructure with best-in-class security processes and comprehensive compliance programs
Continuous Threat Monitoring
Mindtickle employs robust security measures, including intelligent threat monitoring, intrusion detection, automated code scanning, vulnerability assessments, penetration testing, privacy reviews, and health monitoring through dashboards and alerts.
Strongest-Grade Encryption
Mindtickle ensures customer data security with HTTPS and TLS for data in transit, and Advanced Encryption Standard (AES) for data at rest, protecting against unauthorized access and eavesdropping.
Vendor Assessment-Ready Profiles
Mindtickle is listed on leading cybersecurity assessment platforms like SecurityScorecard, Whistic, CyberGRX, ThirdPartyTrust, Panorays, Conveyor, Openli, and ComplianceRank, ensuring smooth and compliant onboarding for your third-party procurement process.
Security Policy
Mindtickle’s comprehensive security policy ensures compliance with contractual and regulatory obligations, implementing detailed controls across organizational, technical, and cloud infrastructure levels to protect customer data.
Responsible Vulnerability Disclosure
Mindtickle fosters a culture of responsible vulnerability disclosure, ensuring that any security or privacy issues affecting our platform are addressed promptly, protecting the data our customers trust with us.
Security Policy
Mindtickle’s comprehensive security policy ensures compliance with contractual and regulatory obligations, implementing detailed controls across organizational, technical, and cloud infrastructure levels to protect customer data.
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